Kasi Harris
Eight Mile,Alabama
Summary
Compassionate and detail-oriented individual seeking an entry-level role in social services. Applies knowledge of human behavior and social systems to support diverse populations, connect clients with resources, and contribute to effective, client-centered care through strong communication, problem-solving, and interpersonal skills.
Overview
2
2
years of professional experience
Work History
3 Star Server
Cracker Barrell
Saraland, Alabama
07.2025 - Current
- Delivered attentive, client-focused service in fast-paced environment, managing multiple tables with accuracy and professionalism to enhance customer satisfaction
- Resolved customer concerns efficiently, transforming potential issues into positive experiences
- Built rapport with diverse customers, leveraging strong communication and interpersonal skills to foster loyalty
- Collaborated with team members to maintain smooth operations during high-volume shifts
Internship Student
Housing First, Inc.
Mobile, Alabama
01.2025 - 05.2025
- Supported individuals experiencing homelessness by connecting clients to housing and community resources, enhancing access to essential services
- Coordinated services with community partners to promote client stability and well-being, fostering collaborative support networks
- Participated in outreach efforts to engage community members, increasing awareness of programs focused on housing stability and support services
- Communicated with clients in a respectful, trauma-informed manner to build trust and assess needs
- Observed and supported case management processes, including client intake, documentation, and follow-up
- Conducted basic needs assessments or assisted with intake interviews
- Accompanied team members on outreach visits to engage with community members
- Helped organize or facilitate workshops, events, or resource distributions
Online Grocery Shopper
Walmart
Mobile, Alabama
03.2024 - 03.2025
- Operated digital device to efficiently pick and stage customer orders, performing quality checks to ensure accuracy.
- Dispensed customer orders promptly, verifying identity and confirming substitutions, while loading groceries into vehicles.
- Enhanced customer satisfaction by accurately selecting merchandise and effectively managing substitutions.
Education
Bachelor of Science - Sociology
University of Mobile
Mobile, AL05-2026
Skills
- Case management
- Customer service
- Strong work ethic
- Effective communication
- Community outreach
- Conflict resolution
Timeline
3 Star Server
Cracker Barrell
07.2025 - Current
Internship Student
Housing First, Inc.
01.2025 - 05.2025
Online Grocery Shopper
Walmart
03.2024 - 03.2025
Bachelor of Science - Sociology
University of Mobile