Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic
Kasi Heggins

Kasi Heggins

Osceola,IA

Summary

Dedicated and hard working young woman, well seasoned in customer service, manufacturing, machinery

and the food industry . Driven to succeed, self-sufficient and operate well under pressure. Well organized and

strive to exceed expectation. Friendly and enthusiastic. Quality oriented with the desire to improve individual,

family and community quality of life.

Overview

15
15
years of professional experience

Work History

Underground Utility Locator

Premier Locating
Iowa
02.2026 - Current
  • Using receiver and transmitter machines, conduct underground utility locates using electromagnetic and ground-penetrating radar technologies.
  • Collaborated with project teams to ensure accurate mapping of utility infrastructure.
  • Read and interpret blueprints and schematics to identify utility locations, access points and routes effectively.
  • Maintained accurate documentation of locate activities and site conditions for compliance purposes including thorough notes and photos.
  • Utilize designated apps for locating.
  • Locate all utilities specified in each ticket.
  • Create drive route, including GPS.
  • Follow all ticket due dates and contractor specifications, completing tickets and damage investigations promptly and properly specific to 811 laws and regulations.
  • Follow all access point and locating procedures to ensure accurate markings.
  • Follow all company safety regulations.
  • Work individually while maintaining own productivity and time management.
  • Maintain a clean driving record and follow all traffic laws.
  • Ensure proper communication between contractors, crews, utility personnel, peers and superiors.
  • Obtain and utilize knowledge of work areas, access points and troubleshooting.
  • Maintain a clean work vehicle, clean high vis attire and proper footwear.
  • Assist other areas as needed.
  • Current quality score is 10/10
  • Current driver’s score is 10/10

Underground Utility Locator

USIC Locating Services
Iowa
06.2022 - 02.2026
  • Using receiver and transmitter machines, conduct underground utility locates using electromagnetic and ground-penetrating radar technologies.
  • Collaborated with project teams to ensure accurate mapping of utility infrastructure.
  • Read and interpret blueprints and schematics to identify utility locations, access points and routes effectively.
  • Maintained accurate documentation of locate activities and site conditions for compliance purposes including thorough notes and photos.
  • Utilize designated apps for locating.
  • Locate all utilities specified in each ticket.
  • Create drive route, including GPS.
  • Follow all ticket due dates and contractor specifications, completing tickets and damage investigations promptly and properly specific to 811 laws and regulations.
  • Follow all access point and locating procedures to ensure accurate markings.
  • Follow all company safety regulations.
  • Work individually while maintaining own productivity and time management.
  • Maintain a clean driving record and follow all traffic laws.
  • Ensure proper communication between contractors, crews, utility personnel, peers and superiors.
  • Obtain and utilize knowledge of work areas, access points and troubleshooting.
  • Maintain a clean work vehicle, clean high vis attire and proper footwear.
  • Assist other areas as needed.
  • Current quality score is 10/10
  • Current driver’s score is 10/10

RCA

USPS
Osceola, IA
05.2019 - 06.2022

• Sort, case and deliver mail and packages.

• Drive a set route.

• Perform vehicle inspection and maintenance as needed.

• Follow all safety regulations.

• Provide fast, reliable and quality service to customers.

• Work in a team environment while maintaining individual tasks.

• Assist on other routes as needed.

• Efficiently utilize allotted time for each route.

• Provide professional and knowledgeable customer service to all patrons, to include answering

questions, assisting customers with specific needs pertaining to mail and packages, address changes,

mailbox placement, etc.

Fabricator

Paul Mueller
Osceola, IA
04.2014 - 10.2018

• Set up, operate and inspect air compressed and electric grinding tools such as angle grinders, belt

grinders, dremels, etc.

• Set up and operate large machinery such as drill presses, rollers, cranes, saws, etc.

• Select machine tooling to be used per specifications, utilizing knowledge of machine and production

requirements.

• Study blueprints, engineer drawings, work orders and machine instructions to determine product

specifications, tool requirements and operational sequences.

• Efficiently utilize allotted time on work orders.

• Perform basic maintenance on tools and machinery to insure safety and quality.

• Produce high quality product.

• Work in a team environment while also maintaining independent tasks.

• Assist in other areas of the plant as needed.

• Practice proper use of PPE and other safety measures in the workplace.

• Obtained forklift license.

Line Cook/Cashier

KFC/Taco Bell
Osceola, IA
02.2012 - 04.2014

• Inspect and clean food preparation areas, equipment and serving areas to ensure safe and sanitary

food-handling practices.

• Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items

and rotating stock.

• Prepare, portion, arrange and serve food to patrons.

• Greet customers entering the establishment.

• Supervise others and provide on-the-job training.

• Maintain clean and orderly checkout and food preparation areas and complete other general

cleaning duties.

• Count money in cash drawers at the beginning of shifts to ensure amounts are correct and there is

adequate change.

• Assist customers by providing information, assessing their needs and resolving issues.

• Properly key orders, make substitutions/reductions based on customer request.

CNA

Southern Hills Specialty Care
Osceola, IA
02.2011 - 01.2012
  • Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
  • Assisted nursing staff with patient assessments and documentation for accurate record-keeping.
  • Monitored vital signs, reporting significant changes to nursing team promptly for timely interventions.
  • Supported mobility and rehabilitation efforts, encouraging resident participation in therapeutic activities.
  • Care for elderly patients in a residential setting including but not limited to: Feeding, bathing, clothing, changing and assisting with any other needs of the individual.
  • Creating personal and confidential relationships with residents and their families.
  • Cleaning residents rooms, dining areas and living spaces.
  • Spending time with residents doing activities they enjoy.
  • Maintaining a log book on each resident. Documenting all necessary activities throughout the shift.
  • Working in a team environment with other CNA's, nurses, dietitians and other staff.
  • Maintaining professional mannerisms while also being personable with both staff and residents.
  • Earning proper certification for the position.
  • Following all rules, guidelines and laws pertaining to the medical field and the position held.
  • Proper use and disposal of PPE and other safety equipment.

Education

High School Diploma -

CCHS
Osceola, IA

Skills

    Efficient time management

    Dependable

    Hands-On, Quick learner

    Quality and detail-oriented

    Exceptional customer service skills

    Hard-working and dedicated

    Self-motivated and driven to succeed

    Excellent assessment and problem solving skills

    Work great in a team environment or individual tasks

    Successfully completed the Health/Life Insurance certification exam for the State of Iowa in 2019

    Previous experience in customer service, sales, utility locating, factory work and food service

Reference

Quinn Hynden

(816)572-7698

15 years

Robert Silliman

(641)278-6526

17 years

Timeline

Underground Utility Locator

Premier Locating
02.2026 - Current

Underground Utility Locator

USIC Locating Services
06.2022 - 02.2026

RCA

USPS
05.2019 - 06.2022

Fabricator

Paul Mueller
04.2014 - 10.2018

Line Cook/Cashier

KFC/Taco Bell
02.2012 - 04.2014

CNA

Southern Hills Specialty Care
02.2011 - 01.2012

High School Diploma -

CCHS