Dynamic Accounts Payable Clerk with a proven track record at the City of Bridgeport, Texas, enhancing vendor relationships and reducing late payment penalties. Skilled in invoice processing and account reconciliation, I excel in maintaining professionalism while delivering timely financial results. Committed to fostering collaboration and efficiency in all operations.
Hi, I’m
Kasi Johnson
Bridgeport,TX
Summary
Overview
28
years of professional experience
Work History
City Of Bridgeport, Texas
Accounts Payable Clerk
06.2015 - Current
Job overview
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
City Of Bridgeport, Texas
Utility Clerk
06.2013 - Current
Job overview
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Enacted overdue account collection procedures and negotiated adjusted payments through payment plans.
- Accurately sorted and filed official district correspondence, payment records and invoices.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
- Served as a reliable point of contact for both internal staff members and external partners or vendors related to utility services matters.
- Processed customer billing invoices and payments daily for monthly billing cycle.
- Answered phones, faxes and emails regarding official city utility services.
- Prepared work order requests for new service, outages and maintenance actions.
- Facilitated clear communication between customers and technical staff regarding complex utility-related issues ensuring swift resolution.
- Scheduled monthly meter readings and assisted meter readers in logging accurate numbers.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Diamond Food Store
Assistant Manager
07.1997 - 03.2013
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Conducted performance evaluations and provided constructive feedback to employees.
- Oversaw daily operations to maintain store cleanliness and organization.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Weatherford College Wise County Decatur, TX
Basics from Basic Classes
University Overview
Weatherford CollegeWeatherford, TX
Phycology from Basics And Phycology
University Overview
Bridgeport High School Bridgeport, TX
High School Diploma from Accounting And Computer Programming
05.2000
University Overview
Skills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Bill payment
- Accounts payable software
- Account reconciliation
- Professionalism and ethics
- Sheet balancing
- Cash flow analysis
- Bookkeeping
- General ledger maintenance
Accomplishments
Accomplishments
In 2013 I received the Aggregate Award which equivalent to Employee of the Year. I have received 2 Minor Awards for Secretary Duties.
Timeline
Accounts Payable Clerk
City Of Bridgeport, Texas
06.2015 - Current
Utility Clerk
City Of Bridgeport, Texas
06.2013 - Current
Assistant Manager
Diamond Food Store
07.1997 - 03.2013
Weatherford College Wise County
Basics from Basic Classes
Weatherford College
Phycology from Basics And Phycology
Bridgeport High School
High School Diploma from Accounting And Computer Programming