Kasi Nishanth
Trenton
Summary
Results-driven Digital Interaction Advisor at 24/7.ai, adept at enhancing user productivity through expert instruction in digital tools. Proven expertise in technical troubleshooting and software installation, coupled with strong user support skills. Successfully configured hardware and optimized desktop performance, ensuring seamless functionality and user satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Digital Interaction Advisor
24/7.ai
hyderabad
10.2021 - 11.2022
- Instructed users on digital tools and resources for enhanced productivity.
- Completed on-the-job training focused on hardware and software troubleshooting.
- Acquired skills in hardware installation and configuration for desktop computers.
- Installed various types of software while resolving technical issues.
- Gained experience in assembling personal computers for optimal performance.
- Troubleshot components within desktop systems to ensure functionality.
Education
Master of Science - Information Science
Trine University
Detroit, MI12-2025
Bachelor of Science - Information And Computer Systems
Loyola Academy
Hyderabad09-2020
Skills
- Digital tools instruction
- Technical troubleshooting
- Software installation
- Hardware configuration
- Data management
- User support
- Programming languages: C, C, Java
- Operating systems: Linux and Windows
- Server administration
Certification
- ITIL V4 Certified
Languages
English
Full Professional
Telugu
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
- Participated in CYBER FORENSICS workshop jointly organized by IIT GUWAHATI and SKILLS HUB
- Participated in ANONYMOUS-The Hardware Hackathon 2018 conducted by our department of computer systems and engineering.
Timeline
Digital Interaction Advisor
24/7.ai
10.2021 - 11.2022
Master of Science - Information Science
Trine University
Bachelor of Science - Information And Computer Systems
Loyola Academy
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