Kasia Bishop
Knoxville,TN
Summary
Highly-motivated professional with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Data Quality Analyst
CLIENTSFirst Consulting
Knoxville, TN
09.2023 - Current
- Maintain documentation related to database design decisions including normalization techniques used during development stages.
- Participate in meetings between internal stakeholders as a subject matter expert on topics related to Data Quality Assurance.
- Evaluate existing systems and processes to determine areas where improvements could be made in terms of accuracy or efficiency.
- Perform regular audits on Client Relationship Management (CRM) database using automated tools as well as manual techniques.
Logistics Specialist
Consolidated Inventory Supply, Inc.
Alcoa, TN
11.2021 - 08.2023
- Managed daily activities of staff responsible for order fulfillment and distribution services.
- Processed invoices for payment in a timely manner to ensure prompt shipment pickup while monitoring cost and processes.
- Utilized software programs to track shipments from origin to destination.
- Analyzed customer orders to determine optimal shipping routes and methods.
Lead Educator
Pride and Joy Children's Academy
Knoxville, TN
06.2017 - 08.2021
- Utilized effective classroom management techniques to maintain order in the classroom.
- Assisted in resolving conflicts between students, families, and staff members.
- Created activities to foster learning, creativity, and collaboration among students.
- Assisted in providing a safe and secure environment for children.
Counselor
Kingston Academy
Kingston, TN
05.2015 - 06.2017
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Conducted mental health assessments with clients in order to determine appropriate interventions.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients.
Receptionist
EuRomot
Knoxville, TN
05.2009 - 09.2013
- Developed strong interpersonal skills to interact positively with diverse clientele.
- Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
High School Diploma -
Farragut High School
Knoxville, TN05-2011
Skills
- Ability to Multitask
- Remains Engaged during Client Displeasure
- Attention to Detail
- Bilingual in Polish and English
- Proficient Excel/Word/Outlook
- Flexible and Adaptive
Timeline
Data Quality Analyst
CLIENTSFirst Consulting
09.2023 - Current
Logistics Specialist
Consolidated Inventory Supply, Inc.
11.2021 - 08.2023
Lead Educator
Pride and Joy Children's Academy
06.2017 - 08.2021
Counselor
Kingston Academy
05.2015 - 06.2017
Receptionist
EuRomot
05.2009 - 09.2013
High School Diploma -
Farragut High School
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