Kasia Caravello
Portland
Summary
Results-oriented Leasing Agent with three years of experience in property management, recognized for enhancing multi-property occupancy by over 15% at Capital Property Management. Expertise in lease negotiation and tenant relationship management, coupled with exceptional communication skills and a focus on process improvement. Demonstrated success in coordinating property maintenance and implementing streamlined leasing processes, significantly reducing the average time to lease a unit. Strong foundation in real estate laws and regulations supports a leading position in revenue generation.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Capital Property Management
Portland
05.2023 - Current
- Achieved over a 15% increase in multi-property occupancy through effective leasing practices, and proactive marketing in the last year.
- Consistently achieved an over 35% lease-closing rate, exceeding company standards.
- Consistently maintained a leading position in revenue generation among peers.
- Successfully negotiated lease terms with complex tenant requirements, securing a high-value lease.
- Facilitated seamless lease negotiations through digital contract management platforms.
- Received over 20 positive tenant reviews for exceptional customer service.
- Developed and implemented a tenant onboarding system that improved tenant satisfaction.
- Developed and maintained client relationships to ensure repeat business and referrals.
- Oversaw new renter processes from initiation to completion.
- Enhanced client experiences by offering reliable information about property and surrounding areas.
Project Coordinator
Capital Property Management
Portland
08.2022 - 05.2023
- Oversaw renovation projects with budgets from 50k to 100k while managing multiple-unit turns.
- Managed completion of tenant maintenance requests across 40 properties.
- Pioneered more efficient means of interdepartmental communication, resulting in increased productivity and on-time delivery of projects.
- Enhanced tenant communication systems, driving a 10% boost in customer satisfaction within 10 months.
- Streamlined project management processes by developing tools to monitor vendor data and tasks.
- Negotiated cost-effective estimates to align with project objectives.
- Developed automated communication platform for property managers and owners to monitor progress online.
- Expanded vendor list by onboarding 10 suppliers, securing competitive pricing benefits.
- Inspired and broadened strong working relationships by regularly engaging with owners, property managers, and vendors through meetings and emails to ensure their needs are understood and met.
Administrative Manager
Lolo Pass PDX
Portland
08.2021 - 08.2022
- Oversaw facilities services.
- Inspired maximum efficiency among all team members.
- Coordinated multiple events to boost engagement and visibility.
- Organized a monthly market that boosted hostel coffee shop revenue by 50%.
- Secured maintenance contractor to expedite repair processes.
- Designed spreadsheets to track supply inventory, availability status, and upcoming reorder timings.
- Implemented systems for tracking schedules and deadlines.
- Optimized coordination efforts for financial records and post-service customer interactions.
- Ensured all stakeholders remain informed of project progress.
- Ensured the implementation and utilization of company policies.
Manager
The Golden Sheaf Pub
Sydney
09.2018 - 01.2020
- Supervised a team of bartenders, servers, and kitchen employees.
- Cultivated strong connections with vendors and suppliers.
- Cultivated relationships with diverse customers to ensure satisfaction.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Coordinated with managers and owner to achieve customer experience goals.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Assisted in developing comprehensive budget plans.
- Maintained compliance with workspace safety regulations.
Education
Doctor of Veterinary Medicine -
Wroclaw University of Environmental and Life Sciences
Wroclaw, Poland02.2015
Skills
- Marketing and advertising strategies
- Lease negotiation and execution
- Tenant relationship management
- Conflict resolution and problem solving
- Process improvement and streamlining
- Record keeping and compliance
- Property management collaboration
- Communication and interpersonal skills
- Data analysis and reporting
- Time management and organization
- Sales and customer service
- Knowledge of real estate laws and regulations
Languages
- English
- Spanish
- Polish
- Italian
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Spanish
Full Professional
Italian
Limited
Affiliations
- travel
- languages
- real estate
- interior design
- cinema
- theatre
- books
References
References available upon request.
Timeline
Leasing Agent
Capital Property Management
05.2023 - Current
Project Coordinator
Capital Property Management
08.2022 - 05.2023
Administrative Manager
Lolo Pass PDX
08.2021 - 08.2022
Manager
The Golden Sheaf Pub
09.2018 - 01.2020
Doctor of Veterinary Medicine -
Wroclaw University of Environmental and Life Sciences
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