Kasia Perry
Summary
Being punctual, honest, and respectful are values carried in and outside of the workplace. I am a qualified front desk agent with 3 years of experience providing friendly service to guests and ensuring the clerical needs of the business are met promptly and efficiently. I've maintained a compassionate and positive attitude and a friendly and welcoming demeanor during customer interactions. I also have a proven track record of multitasking, attentiveness, and courtesy. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Kroc Associate
The Salvation Army Kroc Center
11.2022 - Current
- Monitored and maintained a database of daily activities, ensuring that the children were safe and healthy
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
- Collected and categorized member data and recorded member progress records
Student Worker, Events Management
Christian Brothers University
08.2023 - Current
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
- Evaluated customer needs and feedback to drive product and service improvements.
- Regularly communicated with management to provide feedback and updates.
- Gathered, organized and input information into digital database.
Sales Associate/Cashier
Bath & Body Works
05.2022 - 09.2022
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Streamlined inventory management to eliminate the need for stock replenishment
- Established personal connections with customers, exceeding customer service expectations
Cashier
Rainbow Shops
03.2022 - 05.2022
- Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases
- Provided a positive customer experience with fair, friendly, and courteous service
- Processed return transactions
Student Worker, Registrar
Christian Brothers University
09.2021 - 07.2023
- Researched and implemented new analytics methods to provide better metrics of employee performance and increase retention
- Directed and oversaw the creation and management of multiple marketing campaigns, including the implementation of social media, email marketing, and lead-generation campaigns
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Enhanced campus services by efficiently organizing and distributing resources to various departments.
Education
Bachelor of Arts - English For Corporate Communications
Christian Brothers University
Memphis05.2025
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Writing skills
- Team Collaboration
- Event Organization
- Student Engagement
Timeline
Student Worker, Events Management
Christian Brothers University
08.2023 - Current
Kroc Associate
The Salvation Army Kroc Center
11.2022 - Current
Sales Associate/Cashier
Bath & Body Works
05.2022 - 09.2022
Cashier
Rainbow Shops
03.2022 - 05.2022
Student Worker, Registrar
Christian Brothers University
09.2021 - 07.2023
Bachelor of Arts - English For Corporate Communications
Christian Brothers University
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