Kasia Pittman
Bernville,PA
Summary
Detail-oriented and customer-focused professional with extensive experience in administrative coordination, customer service, and team support. Proven ability to manage multiple tasks efficiently in a fast-paced environment while providing excellent service. Adept at organizing documentation, handling client interactions, and streamlining processes to enhance operational efficiency. Seeking a role in an administrative or customer service-focused position to leverage strong organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Lead Preschool Teacher
Woodlands Academy of Early Learning
Leesport , PA
03.2020 - 02.2025
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Created safe, environment for children through implementation of appropriate activity and discipline.
- Abided by local regulations and safety protocols.
- Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Participated in workshops, trainings and conferences to improve educational skills.
- Administered and documented results of student assessments.
- Promoted good behaviors by using positive reinforcement methods with children.
- Mentored new teachers within the program by providing feedback on teaching methods or strategies used in the classroom.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Monitored classroom supplies inventory levels and ordered new items as needed.
- Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement.
- Participated in team meetings with administrators to review curriculum objectives or discuss school policies.
- Maintained attendance records.
- Observed and documented students' growth and development throughout the year.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
- Developed professional relationships with parents, teachers, directors and therapists.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Volunteer
We Agape You
Reading, PA
01.2014 - 01.2025
- Coordinated and organized community outreach programs, and fundraising events.
- Managed logistics and documentation for donation distribution.
- Provided high-level customer service, and assisted in resolving inquiries and concerns.
- Provided ongoing support and guidance to volunteers, serving as a point of contact for questions and concerns.
Lead Preschool Teacher
Horizons Child Care and Learning Services
Bernville, PA
03.2014 - 01.2020
- Developed and executed structured schedules to optimize efficiency in a busy work environment.
- Managed paperwork, records, and reports while ensuring compliance with policies and regulations.
- Communicated effectively with parents and stakeholders, enhancing overall customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Education
GED -
Conrad Weiser High School
Wernersville, PA09-2017
Skills
- Strong Communication and Interpersonal skills
- Leadership and Team Collaboration
- Time Management and Organizational Skills
- Adaptability and Problem Solving
- Conflict Resolution and Emotional Intelligence
- Classroom and Team Management
- Customer Service and Client Relations
- First Aid/CPR Certified
Timeline
Lead Preschool Teacher
Woodlands Academy of Early Learning
03.2020 - 02.2025
Lead Preschool Teacher
Horizons Child Care and Learning Services
03.2014 - 01.2020
Volunteer
We Agape You
01.2014 - 01.2025
GED -
Conrad Weiser High School
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