KASIAH HENRY
New York,USA
Summary
Resourceful individual with a solid background in customer service and office support. Demonstrates a proactive approach to tasks, ensuring customer needs are met with precision and care. Committed to fostering a collaborative atmosphere and enhancing skills for future advancement. Prioritizes quality and teamwork in all endeavors.
Overview
4
4
years of professional experience
Work History
Doughnut Server (Crew)
Krispy Kreme (Flagship)
New York, USA
05.2025 - Current
- Worked peak/closing hours: 5 PM - 1 AM and 7 PM - 3 AM.
- Delivered exceptional customer service by efficiently processing orders.
- Utilized the Aloha POS system for accurate order management.
- Maintained the cleanliness of the floor and barista area to enhance the customer experience.
- Assisted in training new servers on menu items and service procedures.
- Restocked supplies and ensured donut cases remained fully stocked.
Retail Sales Associate
Forever 21
New York, New York
10.2022 - 12.2024
- Supported customers in selecting and purchasing merchandise to meet needs effectively.
- Efficiently processed transactions and returns while operating the cash register.
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
- Addressed customer inquiries and concerns, providing outstanding service.
- Handled complaints professionally, promoting positive customer relationships.
Office Clerk Intern
Clark-Esposito Law Firm
New York, USA
07.2023 - 12.2024
- Maintained organized files and paperwork, ensuring efficient legal operations.
- Supported office staff by facilitating daily tasks and managing communications.
- Demonstrated punctuality and strong work ethic in a professional environment.
- Assisted attorneys in preparing case materials and briefs.
- Organized office supplies and maintained inventory records.
Paid Internship
Hudson Guild
New York, USA
11.2022 - 11.2023
- Participated in workshops and team-based activities.
- I contributed to the women’s initiative group meetings twice a week.
- Gained skills in collaboration and responsibility.
- Produced engaging podcast episodes through comprehensive research and scripting.
Crew Member
Wendy’s
New York, USA
04.2023 - 07.2023
- Accurately processed customer payments and took orders to ensure timely service.
- Prepared food items according to established company standards.
- Ensured the cleanliness and organization of the workstation for optimal performance.
- Assisted customers with their orders and inquiries promptly.
- Handled cash transactions accurately at the register.
Crew Member
McDonald’s
New York, USA
01.2022 - 04.2023
- Processed customer food orders using POS systems.
- Ensured accurate order fulfillment in a fast-paced environment.
- Maintained food safety standards.
- Operated cash register and handled customer transactions efficiently.
- Greeted customers and took their orders in a friendly and efficient manner.
Education
Associate of Arts - Film & Television
LaGuardia Community College
Long Island City, NY06-2025
High School Diploma -
High School of Fashion Industries
New York, NY06.2023
Skills
- Communication
- Cash handling
- Customer service
- Time management
- Order taking
- Pos systems
- Teamwork
- Adaptability
- Strong work ethic
- Flexibility
- Listener
- Quick learner
- Multitasking
- Collaboration
- Task prioritization
Awards
Principal Honor Roll
Timeline
Doughnut Server (Crew)
Krispy Kreme (Flagship)
05.2025 - Current
Office Clerk Intern
Clark-Esposito Law Firm
07.2023 - 12.2024
Crew Member
Wendy’s
04.2023 - 07.2023
Paid Internship
Hudson Guild
11.2022 - 11.2023
Retail Sales Associate
Forever 21
10.2022 - 12.2024
Crew Member
McDonald’s
01.2022 - 04.2023
Associate of Arts - Film & Television
LaGuardia Community College
High School Diploma -
High School of Fashion Industries