Kasiana Friedman
Canton
Summary
Dynamic professional with a proven track record in client advocacy and resource navigation, demonstrated during my time at Project Courage. Excelled in empowering clients through motivational interviewing and empathy development, enhancing clients self esteem and recovery tools. Skilled fostering team growth, excellent communicator. Ability to navigate many different roles, while staying task oriented to help ensure the best outcomes for clients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recovery Coach
Project Courage
03.2024 - Current
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Written progress letters for probation officers and court.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Developed and implemented individualized treatment plans.
- Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
Small Business Marketing Coordinator
Self Employed
05.2021 - 03.2024
- Developed strong relationships with key industry influencers to expand brand reach and credibility.
- Conducted market research to identify new growth opportunities within the small business sector.
- Improved customer retention with consistent follow-up communications and tailored loyalty programs.
- Streamlined internal processes by creating a centralized marketing calendar to coordinate all department activities.
- Spearheaded community outreach initiatives including sponsorships, partnerships, and charitable giving programs to enhance company reputation among local audiences.
- Planned and executed internal and external marketing events.
Real Estate Team Manager
Trish Murphy, Real Estate Agent
06.2021 - 05.2023
- Boosted team morale and productivity by organizing regular team-building activities and fostering a positive work environment.
- Collaborated with other industry professionals such as mortgage brokers, home inspectors, and title companies to ensure smooth transactions for clients.
- Organized team events to engage community and boost brand awareness.
- Mentored new real estate agents, contributing to their professional growth and success within the team.
- Expanded client base through targeted networking efforts, leading to an increase in overall transactions handled by the team.
- Maximized exposure for listed properties using social media platforms, increasing buyer interest and showings.
- Streamlined team communication and collaboration through the use of project management tools, resulting in increased efficiency.
Farmington Valley Jewish Congregation
Jewish Studies Teacher
08.2018 - 03.2020
- Improved student engagement by incorporating hands-on activities into curriculum.
- Fostered a supportive learning environment by implementing inclusive classroom practices.
- Established strong relationships with families to support student success.
- Contributed to a positive school culture by participating in faculty meetings, professional development opportunities, and school-wide initiatives.
- Assisted in organizing annual events such as retreats and community service projects, enriching the overall spiritual experience for students.
- Developed comprehensive lesson plans, effectively teaching religious concepts and moral values to students.
Real Estate Agent
Coldwell Banker
01.2014 - 01.2017
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Education
Bachelor of Arts - Psychology
Goodwin University
East Hartford, CT06-2027
High School Diploma -
Port Townsend High
Port Townsend, WA06-2005
Skills
- Resource referrals
- Self-care techniques
- Professional ethics
- Relapse prevention
- Client advocacy
- Motivational interviewing
- Resource navigation
- Intervention planning
- Empathy development
- Family education
- Peer support
- Documentation
Certification
- Certified Recovery Coach through CCAR.
Timeline
Recovery Coach
Project Courage
03.2024 - Current
Real Estate Team Manager
Trish Murphy, Real Estate Agent
06.2021 - 05.2023
Small Business Marketing Coordinator
Self Employed
05.2021 - 03.2024
Farmington Valley Jewish Congregation
Jewish Studies Teacher
08.2018 - 03.2020
Real Estate Agent
Coldwell Banker
01.2014 - 01.2017
- Certified Recovery Coach through CCAR.
Bachelor of Arts - Psychology
Goodwin University
High School Diploma -
Port Townsend High
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