Kasie Allen
Knoxville,TN
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Milk + Honey Lactation Services
Knoxville , TN
2023.12 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Office Administrator
Milk + Honey Lactation Services
Knoxville , TN
2021.06 - Current
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Scheduling appointments.
Professional Nanny
Self Employed Services
Knoxville , TN
2017.10 - 2021.06
- Maintained a safe environment for the children at all times.
- Created a positive atmosphere that encouraged growth, exploration, creativity and independence in the child.
- Provided emotional support during difficult times for both child and family members.
- Kept detailed records of daily activities including meals served, naps taken, outings attended.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
Education
High School Diploma -
Palmetto High School
Palmetto, FL2011-05
Skills
- Customer Service
- Office Management
- Staff Management
- Staff hiring
- Supply Management
- Data Entry
- Administrative Support
- Billing
- Bookkeeping
- Staff Training
Certification
- Certified Lactation Support Proivder
References
References available upon request.
Timeline
Office Manager
Milk + Honey Lactation Services
2023.12 - Current
Office Administrator
Milk + Honey Lactation Services
2021.06 - Current
Professional Nanny
Self Employed Services
2017.10 - 2021.06
High School Diploma -
Palmetto High School
- Certified Lactation Support Proivder
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