Summary
Overview
Work History
Education
Skills
Timeline
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Kasie Ditfurth

Summary

Dynamic Senior Cosmetologist at Shear Wonders Salon & Day Spa, recognized for enhancing client satisfaction through innovative hair consultations and advanced haircutting techniques. Proven team leader with strong communication skills, driving salon performance and fostering a culture of excellence. Committed to ongoing education and creative styling, resulting in a loyal clientele and increased revenue.

Knowledgeable with robust background in cosmetology and proven track record of elevating client satisfaction through innovative beauty techniques. Demonstrated success in leading teams, managing salon operations, and implementing new services that align with current trends. Proficient in advanced hair and makeup applications and personalized client consultations..

Knowledgeable with robust background in cosmetology and proven track record of elevating client satisfaction through innovative beauty techniques. Demonstrated success in leading teams, managing salon operations, and implementing new services that align with current trends. Proficient in advanced hair and makeup applications and personalized client consultations.

Overview

25
25
years of professional experience

Work History

Senior Cosmetologist

Shear Wonders Salon & Day Spa
01.2012 - Current
  • Initiated and engaged clients in conversations as part of personalized service.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.
  • Studied effects of techniques on body, skin and hair to determine most beneficial services.
  • Produced creative and technically accurate visual presentations using most current styling trends.
  • Offered input into research, development and implementation of new services to advance professional product lines.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
  • Managed daily operations of the salon effectively while maintaining a focus on delivering exceptional customer service experiences.

Dog Breeder

Southern Brewed French Bulldogs
01.2021 - 01.2024
  • Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
  • Provided exceptional client service, guiding prospective owners through the adoption process to ensure successful placements.
  • Established a strong reputation for quality dogs through maintaining high breeding standards.
  • Developed strong relationships with clients through attentive communication and follow-up support.
  • Improved customer satisfaction by providing comprehensive information on breed traits, care needs, and training tips.
  • Ensured the well-being of breeding stock with proper veterinary care, appropriate exercise, and balanced nutrition.
  • Increased demand for puppies by building a positive online presence through social media and website updates.
  • Enhanced client trust by offering lifetime support for adopted dogs, including advice on training, behavior issues, healthcare decisions.
  • Promoted responsible pet ownership through providing resources on training methods, health maintenance protocols, and legal requirements.
  • Optimized kennel operations by establishing efficient routines for feeding, grooming, exercise, and cleaning tasks.
  • Collaborated with fellow breeders to share best practices and continually improve the overall quality of the breed.
  • Increased breed awareness and drove demand for puppies through showcasing dogs in competitions, expos, and local events.
  • Facilitated successful adoptions by carefully matching puppies with suitable owners based on temperament, lifestyle compatibility, and long-term commitment.
  • Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
  • Enhanced puppy health by implementing rigorous genetic testing and selective breeding practices.
  • Mentored aspiring breeders on best practices in canine husbandry while sharing valuable insights from years of experience.
  • Streamlined administrative tasks such as registration paperwork processing or organizing vaccination schedules for all dogs under care.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Stocked, cleaned and disinfected habita animals to protect animal health and wellbeing.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Aided insemination processes by inserting artificial equipment and biological samples to produce desired young.
  • Oversaw payment, transfer and documentation for salesanimals to new private and commercial owners.
  • Oversaw artificial insemination processes and equipment uses to maintain efficiency and animal safety.
  • Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.

Salon Cosmetologist

Huntress Innovations Salon & Spa
04.2003 - 01.2013
  • Collaborated with salon management to brainstorm innovative marketing strategies aimed at attracting new clients and retaining existing ones.
  • Offered specialized treatments such as keratin smoothing therapy and deep conditioning treatments to improve hair health and manageability.
  • Performed various hair coloring techniques such as balayage, highlights, lowlights, and all-over color for stunning results.
  • Ensured compliance with state regulations regarding sanitation procedures for equipment cleaning and disinfection practices within the salon space.
  • Managed appointment scheduling efficiently using software systems that allowed seamless booking experience for both staff members and clientele.
  • Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
  • Collaborated with other stylists and team members for smooth salon operations and shared learning experiences.
  • Built lasting relationships with clients through engaging conversations and attentive listening during appointments.
  • Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.
  • Enhanced client satisfaction by providing personalized hair and makeup consultations.
  • Increased customer loyalty with exceptional customer service, resulting in a high percentage of returning clients.
  • Promoted the salon''s brand image through participation in community events, social media outreach efforts, or word-of-mouth referrals from satisfied customers.
  • Executed precision haircuts using advanced cutting techniques to achieve desired looks while maintaining healthy hair conditions.
  • Contributed to a positive work environment by supporting coworkers in their tasks when needed or requested.
  • Maintained a clean and organized work station for efficient service delivery and client comfort.
  • Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
  • Boosted salon revenue by upselling additional services and products to clients during appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Demonstrated thorough knowledge of all salon products and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Retail Manager

Gymboree
01.2000 - 01.2002
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
  • Answered questions about store policies and addressed customer concerns.
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
  • Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Coordinated special events such as holiday promotions or clearance sales to drive additional business.
  • Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
  • Collaborated with corporate marketing teams to execute promotional campaigns that increased foot traffic instore.
  • Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
  • Boosted team morale and productivity by implementing staff recognition program that acknowledged outstanding customer service.
  • Coordinated inventory management to minimize stock shortages and ensure product availability for customers.
  • Implemented loss prevention strategies that significantly reduced shrinkage rates.
  • Revamped product displays to enhance visual appeal and stimulate interest.
  • Increased sales figures by introducing loyalty program that encouraged repeat business.
  • Cultivated relationships with high-value customers to understand their needs and ensure their loyalty.
  • Led by example, demonstrating exemplary customer service and sales techniques on shop floor.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Associate of Science - Cosmetology

Riverside City College
Riverside, CA

Skills

  • Strong communication skills
  • Team leadership qualities
  • Effective problem solving
  • Advanced haircutting techniques
  • Continuing education commitment
  • Appointment scheduling proficiency
  • Special event styling
  • Customized hair consultations
  • Bridal hair specialist
  • Innovative hair extensions
  • Thorough client consultations
  • Knowledge of hair products
  • Salon marketing expertise
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Social skills
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Decision-making
  • Relationship building
  • Relationship building and management
  • Customer consultation
  • Adaptable to changing client needs
  • Creativity and originality
  • Data entry
  • Supply ordering and management
  • Self motivation
  • Product knowledge
  • Interpersonal skills
  • Conflict resolution
  • Employee training
  • Goal setting
  • Appointment scheduling
  • Hair coloring
  • Schedule management
  • Social media marketing

Timeline

Dog Breeder

Southern Brewed French Bulldogs
01.2021 - 01.2024

Senior Cosmetologist

Shear Wonders Salon & Day Spa
01.2012 - Current

Salon Cosmetologist

Huntress Innovations Salon & Spa
04.2003 - 01.2013

Retail Manager

Gymboree
01.2000 - 01.2002

Associate of Science - Cosmetology

Riverside City College

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Kasie Ditfurth