Kasie Marsh

Cashier, worked in office part time, balancing tills, over seeing front of store and cashiers, daily store deposits, answering phones, paying vendors, doing money orders for customers, data entry.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Collected room deposits, fees, and payments.
• Used internal software to process reservations, check-ins and check-outs.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Used acrylics, gels, and glitters to create custom nail art designs for clients.
• Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Oversaw schedule to manage appointments of new and existing clients.
• Offered personalized services according to needs and preferences.
• Followed proper safety and sanitation guidelines while performing nail services.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Built professional relationships with service providers.
• Processed referral requests from patients, doctors and other health care professionals.
• made customer appointments
• customer check in and out

admissions for outpatient diagnostic testing, insurance verifications, data entry, answering phones, taking payments