Kasie Williams
Assistant Bar Manager
Richland,MO
When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant
Windsor Estates
12.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Maintained best-in-class standards for individualized care in 100-bed unit by continuously checking in with patients and families and quickly providing care.
Bar Manager
Buffalo Wild Wings
04.2017 - 06.2021
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
Community Support Specialist
Pathways Behavioral Health
05.2012 - 01.2017
- Assisted in implementation of community support services in alignment with needs.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Liaised with community members, recommending resources and programs.
- Produced crisis management and intervention plans for communities in need.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Employment Specialist
Choices For People
05.2011 - 05.2012
- Matched clients to open positions based on skills and work requirements.
- Recognized client employment barriers and devised strategies to resolve.
- Maintained records of consumer employment activity such as potential and current employers.
- Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
- Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
Education
Bachelor of Arts - Psychology
05.2009
Minor in Criminal Justice
Minor in Business Management
Skills
- Proper Staffing
- Written and Oral Communications
- Wine and Liquor Expertise
- Safe Serving Knowledge
- Inventory Management Software
- Labor and Overhead Cost Estimation
- Safety and Sanitation Standards
- Front of House Management
- Schedule Crew Members
- Control Inventory Costs
- High-Volume Environments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Nursing Assistant - Windsor Estates
12.2022 - Current
Bar Manager - Buffalo Wild Wings
04.2017 - 06.2021
Community Support Specialist - Pathways Behavioral Health
05.2012 - 01.2017
Employment Specialist - Choices For People
05.2011 - 05.2012
Columbia College - Bachelor of Arts, Psychology
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