Kasim Roberts
Lilburn,GA
Summary
Accomplished Ops and Sort Manager at FedEx, I excelled in enhancing workflow and safety, integrating advanced technology, and fostering team collaboration. My leadership significantly increased productivity and reduced costs, demonstrating expertise in warehouse operations and critical thinking. Achieved notable improvements in package tracking and employee morale through innovative solutions and effective team management.
Overview
9
9
years of professional experience
Work History
Sort Manager
FedEx
11.2021 - Current
- Implemented regular performance evaluations for staff members, providing constructive feedback and opportunities for professional growth.
- Improved package tracking capabilities by integrating advanced barcode scanning technology into daily workflow processes.
- Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
- Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Analyzed operational data to identify trends and implement process improvements, increasing overall productivity.
- Established safety protocols for the sorting facility, reducing workplace accidents and promoting a safe work environment.
- Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
- Devised innovative solutions for logistical challenges faced by the organization, resulting in cost savings and improved service levels.
- Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
Ops Manager
FedEx
04.2016 - 11.2021
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Championed continuous improvement efforts, identifying and implementing best practices to elevate organizational performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Raised property accuracy and accountability by creating new automated tracking method.
Education
High School Diploma -
West Side Highschool
Newark, NJ06-2009
Skills
- Warehouse operations
- Warehouse safety
- Product sorting
- Quality control
- Workflow management
- Process management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Team leadership
Timeline
Sort Manager
FedEx
11.2021 - Current
Ops Manager
FedEx
04.2016 - 11.2021
High School Diploma -
West Side Highschool
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