Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kasinta Houmarek

Honolulu,HI

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

18
18
years of professional experience

Work History

Team Captain

Macy's
Carlsbad, CA
06.2021 - 02.2024
  • Execute business plan.
  • Ensure smooth department coverage.
  • Ensure the department is floor ready.
  • Maintain and organize the stockroom.
  • Assist with customer service needs in a friendly and professional manner.

Team Captain

Macys
Escondido, CA
03.2020 - 06.2021
  • Execute business plan.
  • Ensure smooth department coverage.
  • Maintain and organize the stockroom.
  • Ensure sales floor ready.
  • Ensure the department reaches its goals and business objectives.

Health Insurance Enrollment Assistant

Kokua Partners in Development/We Are Oceania
Hawaii County, US
09.2019 - 12.2019
  • Educate community on health coverage.
  • Enroll clients in health insurance.
  • Health insurance enrollment assistant with marketplace.
  • Execute health and government education for community.
  • Assist with I194, work permit, housing, license, and insurance issues.
  • Cultural event representative.
  • Youth summit advocate.
  • Interpret.

Merchandising Team Leader

Macy's
05.2019 - 12.2019
  • Process merchandise to floor ready and place merchandise on sales floor.
  • Move fixtures and merchandise for new product, season change and clearance sets.
  • Replenish stock on sales floor.
  • Process markdown merchandise, damages, transfers, returns.
  • Assist customer service needs in a friendly and helpful manner.
  • Troubleshoot credit issues.
  • Maintain stockroom in an organized environment.

Sales Supervisor

Macy's
10.2017 - 05.2019
  • Assist manager execute daily tasks and projects.
  • Manage assigned areas, ensure floor coverage, and plan for sales events.
  • Track and help sales team improve performances.
  • Collaborate and partner with other managers about sales, events, and colleagues' performances.
  • Present business to management.
  • Hire and introduce new colleagues to their job and the organization.
  • Assist with inventory tasks.

Customer Service Coordinator

H&R Block
01.2014 - 04.2015
  • Basic office work.
  • Schedule clients' appointments, and maintain customer flow in a timely manner.
  • Contact and appointment follow-up with clients.
  • Educate and prepare clients in the waiting room about tax options.
  • Process payments, manage the open and closing register.
  • Troubleshoot income tax rejects.
  • Assist with language interpretation.
  • Outreach.

Wedding & Gift Registry Consultant

Macy's
06.2006 - 02.2014
  • Schedule and assist couples and guests with online and store registries.
  • Execute bridal events in-store and with business partners.
  • Represent company at Expos.
  • Train company new selling colleagues.
  • Educate couples with registry products.
  • Build partnerships with wedding registry businesses.
  • Build partnerships with associates and demonstrate good selling behavior.
  • Trouble-shoot online and store orders.

Education

Business Management -

Kapiolani Community College
04.2019

Macroeconomy and Education -

Honolulu Community College
12.2006

Education & Macroeconomy -

University of Guam
05.2001

Elementary Education -

College of Micronesia
05.1999

High School Diploma -

Saramen Chuuk Academy
Federated States Of Micronesia
05-1994

Some College (No Degree) - Medical Billing And Coding

Miracosta College
Oceanside, CA

Skills

  • Microsoft Office Suite
  • Merchandising
  • Office management
  • Large retail management
  • Event planning
  • Tax experience
  • Inventory management
  • Sales support
  • Time management
  • Conflict resolution
  • Team collaboration
  • Cultural competency
  • Problem solving
  • Community outreach
  • Appointment scheduling
  • Customer service
  • Data entry
  • Regulatory compliance
  • Client education
  • Health insurance enrollment
  • Building rapport
  • Creative thinking
  • Reliability
  • Point-of-sale system
  • Self motivation
  • Problem-solving abilities
  • Data review and analysis
  • Payment processing
  • Benefits verification
  • Cultural sensitivity
  • Verbal and written communication
  • Telephone etiquette
  • Verbal communication
  • Written communication
  • Excellent communication
  • Telemarketing
  • Administering interviews
  • Teamwork
  • Phone and email etiquette
  • Client interaction
  • Multitasking capacity
  • Flexible schedule
  • Applicant interviewing
  • Relationship building
  • Recordkeeping
  • Confidential data protection

Affiliations

  • Recognitions for achieving work goals
  • Awards for exemplary work service
  • Certificate for top work performance
  • Certificate Leadership training

Timeline

Team Captain

Macy's
06.2021 - 02.2024

Team Captain

Macys
03.2020 - 06.2021

Health Insurance Enrollment Assistant

Kokua Partners in Development/We Are Oceania
09.2019 - 12.2019

Merchandising Team Leader

Macy's
05.2019 - 12.2019

Sales Supervisor

Macy's
10.2017 - 05.2019

Customer Service Coordinator

H&R Block
01.2014 - 04.2015

Wedding & Gift Registry Consultant

Macy's
06.2006 - 02.2014

Business Management -

Kapiolani Community College

Macroeconomy and Education -

Honolulu Community College

Education & Macroeconomy -

University of Guam

Elementary Education -

College of Micronesia

High School Diploma -

Saramen Chuuk Academy

Some College (No Degree) - Medical Billing And Coding

Miracosta College

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