Kason Banuelos
Sacramento,CA
Summary
Seasoned Customer Associate with 12 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Everhome Real Estate
03.2020 - 06.2023
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Analyzed and reported social media and online marketing campaign results.
- Drove cross-functional collaboration with focus on quality service delivery.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Cultivated strong corporate image and identity with clear branding.
- Conducted media training for company executives and business leaders.
- Taught in-house employees strategies for successful internal and external communications.
Administrative Assistant
Everhome Real Estate
11.2016 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed over 50 customer and vendor calls per day.
Business Owner
Monica Murillo
03.2014 - 11.2016
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Prepared annual budgets with controls to prevent overages.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Consulted with customers to assess needs and propose optimal solutions
- Put together realistic budgets based upon costs and fees for successfully operating business
Education
No Degree - Accounting
Monterey Peninsula College
Monterey, CA05.2024
High School Diploma -
Salinas High School
Salinas, CA05.2011
Skills
- Digital Asset Management
- Oversee Corporate Identity
- Audience Segmentation
- Business Development
- CRM and CMS Software
- Marketing Analytics
- Public Relations
- Website Creation
- Leadership Communications
- Sales
- Event Management
Languages
Spanish
Native or Bilingual
Timeline
Social Media Manager
Everhome Real Estate
03.2020 - 06.2023
Administrative Assistant
Everhome Real Estate
11.2016 - 06.2023
Business Owner
Monica Murillo
03.2014 - 11.2016
No Degree - Accounting
Monterey Peninsula College
High School Diploma -
Salinas High School
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