KaSondra M. Stephens

Work History

Sincerus Solutions

05.2024 - 08.2024

Executed comprehensive investigations for employee relations cases, achieving a resolution rate of over 90% within 30 days, while utilizing data-driven methodologies for conflict resolution and performance tracking.
Enhanced management decision-making processes and policy compliance by 12% through analytical applications of employment law and strategic alignment with organizational policy frameworks.
Integrated HRIS data analytics to identify trends in employee relations, enabling proactive strategies that reduced turnover rates and fostered a culture of transparency and accountability.
Championed the adoption of ITIL best practices within HR operations, leading to improved incident management and service delivery metrics, aligning with organizational objectives and enhancing overall employee satisfaction.
Established strong business relationships, enhancing client trust and long-term partnership development.

SEON Technologies, Inc.

07.2022 - 07.2023

Authored employee handbook aligning HR policies with legal compliance across multiple states, resulting in a 23% reduction in policy-related disputes and fostering a stable, productive workforce that enhanced overall business efficiency.
Led a cross-functional team in the implementation of a company communication process that streamlined HR operations and integrated data analytics to improve service delivery and enhance employee usage of employer-sponsored benefits programs.
Implemented data-driven talent acquisition strategies to align with business objectives, achieving a 17% increase in engagement on professional platforms such as LinkedIn, decreasing cost per hire for SaaS roles.
Supported organizational growth initiatives, successfully managing transitions that minimized disruption and enabled a seamless integration of best practices, leading to a 9% increase in employee engagement (eNPS) scores and driving sustained revenue growth.
Collaborated with C-suite executives and external insurance brokers to design and implement improved employee retirement benefit programs, maintaining fiduciary responsibility and transitioning to a Safe Harbor plan, without exceeding budget recommendations.
Designed targeted training programs to address skill gaps within the workforce, improving overall competency levels across the organization.

Harte-Hanks

01.2021 - 06.2022

Managed strategic partnerships with HR agencies, leading to a 27% increase in 90-day employee retention rates and a 16% improvement in onboarding efficiency, ensuring alignment with organizational goals and fostering a supportive work environment.
Created an advanced remote training program for talent acquisition specialists, which resulted in a 32% increase in revenue and a 17% enhancement in team productivity, utilizing effective project management techniques to balance competing priorities and rigorous timelines.
Utilized data analytics to identify workforce trends to improve talent management strategies and reduce process redundancies which decreased time-to-fill seasonal BYOD positions, enhancing organizational agility and responsiveness to client demand.
Managed remote team of HR specialists, establishing performance metrics guidelines, recommending career growth opportunities, and implementing succession and training plans that align with overall organizational staffing objectives.

McLane Company

09.2018 - 02.2021

Cultivated a high-quality talent pipeline using social media platforms like LinkedIn and Facebook to successfully reduce the average time to hire by 12 days while also streamlining recruitment processes through the elimination of ineffective outputs.
Provided advanced training to onsite management and executive leaders on innovative interview methodologies and hiring processes, ensuring compliance with OFCCP regulations as well as local, state, and federal legislation.
Supported organizational talent reviews and conducted trend analyses to influence senior leadership in fostering diverse candidate pipelines, resulting in a significant increase in female representation within a six-month timeframe in multiple warehouse locations.
Facilitated bi-weekly strategy sessions to address challenges, assess needs, and analyze metrics for supporting new warehouse locations in central Texas, while providing daily progress reports to ensure organizational talent acquisition objectives were met.
Delivered high-impact onsite and remote full-cycle recruitment solutions, effectively overseeing over 25 requisitions across six warehouse distribution centers and their satellite locations nationwide.

Blackboard

11.2011 - 04.2017

Implemented employee engagement initiatives, such as surveys and feedback systems, resulting in improved morale and a stronger sense of community within the organization.
Achieved organizational HR strategies by leading and training 7 direct reports, ensuring objectives were achieved through the delegation of responsibilities and management of performance metrics supporting performance management processes, including goal-setting, evaluations, and feedback, to drive employee accountability and growth.
Developed and implemented a staffing strategy for seasonal roles, filling over 300 sales and 200 technical support positions and reducing time-to-hire by two weeks.
Collaborated with business leaders on the planning and execution of reorganizations and restructures that significantly impacted personnel across the United States, demonstrating adept change management capabilities.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.