Summary
Overview
Work History
Education
Skills
Timeline
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Kasondra Pineda

Houston

Summary

Dedicated and disciplined Master-at-Arms with 8 years of experience ensuring the safety and security of military installations, personnel, and assets. Proven ability to enforce regulations, conduct security assessments, and manage crisis situations. Transitioning from a successful career in the Navy to a successful career in the civilian sector.

Overview

14
14
years of professional experience

Work History

Master-At-Arms 2nd Class Petty Officer

USN
11.2016 - Current
  • Demonstrated proficiency in maintaining and enforcing military regulations and security procedures
  • Conducted thorough investigations into security breaches and incidents, with a strong track record of successful outcomes
  • Skilled in weapons handling, including regular maintenance and proficiency testing
  • Trained and led security teams in tactical operations and emergency response procedures
  • Maintained inventory, accountability, and security of sensitive materials and equipment on a consistent basis
  • Trained and mentored new employees on inventory management best practices and company policies, fostering a highly skilled and motivated team
  • Dedicated and disciplined Master-at-Arms with 8 years of experience ensuring the safety and security of military installations, personnel, and assets
  • Proven ability to enforce regulations, conduct security assessments, and manage crisis situations
  • Transitioning from a successful career in the Navy to customer service or front desk receptionist experience while I go to school for veterinary technician
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Provided clear and concise communication to security personnel and emergency services during critical incidents, ensuring timely and effective responses.
  • Trained and mentored new security dispatchers, ensuring a high level of competence and preparedness.

Shift Supervisor

CVS
11.2010 - 08.2015
  • Implemented effective merchandising strategies to enhance product visibility and drive sales, resulting in increased customer satisfaction and loyalty
  • Resolved customer complaints and escalated issues as needed to ensure exceptional customer satisfaction
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Host

Pet Suites
01.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

AAS - Business Administration

Heald College
10.2012

Master-At-Arms - undefined

Master-At-Arms "A" school
Lackland, TX

Skills

  • Security Operations
  • Law Enforcement
  • Emergency Response
  • Patrol and Surveillance
  • Crisis Management
  • Weapons Handling and Firearms Training
  • Report Writing and Documentation
  • Team Leadership and Training
  • Communication
  • CPR/BLS
  • Record Keeping
  • Multitasking proficiency

Timeline

Host

Pet Suites
01.2025 - Current

Master-At-Arms 2nd Class Petty Officer

USN
11.2016 - Current

Shift Supervisor

CVS
11.2010 - 08.2015

Master-At-Arms - undefined

Master-At-Arms "A" school

AAS - Business Administration

Heald College

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Kasondra Pineda