Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kasriel Devor

Monsey,NY

Summary

Dynamic healthcare professional with extensive experience at Monsey Urgent Care, excelling in team management and patient communication. Proven ability to enhance operational efficiency and train staff effectively. Skilled in medical billing and coding, I am dedicated to delivering exceptional patient care while fostering a collaborative work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Monsey Urgent care
Monsey, New York
09.2023 - Current
  • Worked as both a medical assistant and was promoted to supervisor and assistant manager.
  • Supervised daily operations in a fast-paced urgent care environment.
  • Trained new staff on procedures and customer service standards.
  • Assisted in managing inventory levels for medical supplies and equipment.
  • Facilitated communication between medical staff and patients for effective care delivery.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Delegated work to staff, setting priorities and goals.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Medical Assistant

Total Family Care
06.2022 - Current
  • Worked as both- Medical Assistant and Medical Scribe simultaneously under one physician and three nurse practitioners at pediatric clinic seeing on average around 90 patients daily.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Used Office Practicum to input information into computerized patient record system.
  • Responded to patient inquiries to provide information and resolve issues and concerns.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
  • Oversaw calendar to schedule follow-up visits and tests for patients.

Medical Supplies Manager

Camp Simcha
01.2022 - 09.2022
  • Prepared, managed, and ordered past, current, and upcoming
    medical supplies and equipment for summer camp for
    children with chronic illnesses.

Direct Support Professional

Ohel Family Services
12.2018 - 05.2022
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Educated clients and family members on relevant topics to support independent living.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.

Infirmary Assistant

Camp Simcha
06.2021 - 08.2021
  • Ordered equipment and supplies, maintaining acceptable
    inventory for operations.
  • Answered telephones to route caller to appropriate
    individual or address general questions.


Education

Associate of Arts - Arts

Nassau Community College
Garden City, NY
03-2017

Skills

  • Medical Billing and Coding
  • Patient Assessments
  • Phlebotomy
  • Restocking Lab Supplies
  • Lab Equipment Operation
  • Assisting with Physical Exams
  • Vital Sign Monitoring
  • Pipetting
  • Medical Terminology
  • Team management
  • Medical records management
  • Inventory management
  • Customer service
  • Patient communication
  • Training and development
  • Conflict resolution
  • Team building
  • Team motivation
  • Employee supervision
  • Task delegation
  • Strategic thinking

Certification

AMAP

Phelobotomy

CPR

References

References available upon request.

Timeline

Assistant Manager

Monsey Urgent care
09.2023 - Current

Medical Assistant

Total Family Care
06.2022 - Current

Medical Supplies Manager

Camp Simcha
01.2022 - 09.2022

Infirmary Assistant

Camp Simcha
06.2021 - 08.2021

Direct Support Professional

Ohel Family Services
12.2018 - 05.2022

Associate of Arts - Arts

Nassau Community College

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