Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KASSANDRA ABOONA

WEST BLOOMFIELD,MI

Summary

Dedicated and compassionate graduate student at Spring Arbor University pursuing a Master's degree in Clinical Social Work. Passionate about supporting individuals struggling with substance abuse and committed to promoting recovery and well-being.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager

Seaway Marketplace
04.2023 - Current
  • Manage daily office operations, improving efficiency through effective coordination of administrative tasks.
  • Supervise administrative staff by organizing tasks, providing training, and conducted performance reviews
  • Manage office budgets, including expense tracking, vendor orders, and supplies
  • Oversee office equipment maintenance and handled IT troubleshooting
  • Completed bi-weekly payroll for 10 employees.

Corrections Officer

Womens Huron Valley Correctional facility
05.2021 - Jan2021
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count for inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted internal security checks to ascertain inmate safety.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Oversaw and maintained custody of numerous inmates in maximum security.

SOC 525 Internship - Law Intern

Ambrose Law Group
01.2019 - 01.2020
  • Assisted attorneys in case preparation, enhancing case strategies and contributing to successful client outcomes.
  • Maintained organized case files and documentation, ensuring easy access and contributing to overall office efficiency.
  • Assisted in case preparation, directly contributing to successful client outcomes through enhanced strategies and meticulous attention to detail.

School Volunteer

Mt. Pleasant Middle School
12.2018 - 02.2019
  • Worked collectively with education professionals to deliver in-school mentor support for identified students.
  • Supervised students outside classroom during recess, lunch and breaks.
  • Promoted positive relationships between students by encouraging kindness and respect.
  • Engaged students to share ideas and collaborate together on projects.
  • Oversaw safety and well-being of students under care during teacher absences.

Assistant Manager

Ten 11 grill
05.2017 - 08.2017
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.

Education

Master of Science - Clinical Social Work

Spring Arbor University
Spring Arbor, MI
07-2027

Bachelor of Science - Sociology with a Concentration in Criminal Justice

Central Michigan University
Mt. Pleasant, MI
05.2020

Skills

  • Crisis Intervention: Ability to asses and respond urgently, de-escalating potentially volatile situations
  • Conflict Resolution: Skilled in mediating disputes and resolving conflicts among individuals, fostering a peaceful environment
  • Communication Skills
  • Report Writing: Experience in documenting incidents and behaviors
  • Team Collaboration: Ability to work effectively as part of a multidisciplinary team
  • Cultural Competence: Experience working with diverse populations
  • Empathy and Compassion: Developed a strong sense of empathy and compassion while interacting with individuals in challenging situations

Certification

NASW (National Association of Social Workers)

Timeline

Office Manager

Seaway Marketplace
04.2023 - Current

Corrections Officer

Womens Huron Valley Correctional facility
05.2021 - Jan2021

SOC 525 Internship - Law Intern

Ambrose Law Group
01.2019 - 01.2020

School Volunteer

Mt. Pleasant Middle School
12.2018 - 02.2019

Assistant Manager

Ten 11 grill
05.2017 - 08.2017

Master of Science - Clinical Social Work

Spring Arbor University

Bachelor of Science - Sociology with a Concentration in Criminal Justice

Central Michigan University

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