Kassandra Alejandrino Diaz
Parrish,FL
Summary
Expert professional with experience completing accurate electrical work. Successfully collaborated with others while skillfully making independent decisions. Continually demonstrated excellent communication skills.
Overview
16
16
years of professional experience
Work History
Electrician
PIERCE MANUFACTORY
BRADENTON, FL
04.2023 - Current
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Repaired or replaced worn or defective parts using hand tools and power tools.
- Connected wires to circuit breakers, transformers or other components.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Ensured that all work was completed in accordance with applicable codes.
- Constructed control panels from blueprints or schematic drawings.
Key Holder
Dollar Tree Stores
Bradenton, FL
10.2022 - 03.2023
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Jewelry Store Manager
DESOTO GOLD
Bradenton, FL
09.2008 - 03.2019
- Developed and implemented inventory management system to ensure accurate tracking of jewelry store merchandise.
- Established procedures for ordering, receiving, and stocking new inventory items.
- Managed daily operations of the jewelry store including staff scheduling, opening and closing duties, and customer service.
- Provided exceptional customer service by responding to inquiries promptly and professionally.
- Maintained detailed records of sales transactions and store finances on a daily basis.
- Assisted in designing window displays that effectively showcase products while increasing visibility of the store.
- Supervised team members in the execution of tasks related to sales, merchandising, marketing.
- Recruited, hired, trained, and evaluated employees according to company standards.
- Negotiated contracts with vendors for purchasing materials required for jewelry repair services.
- Monitored cash flow carefully in order to minimize losses due to fraud or mismanagement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
MOUNT VERNON TOWNSHIP HIGH SCHOOL
Illinois City, IL05-2005
Skills
- Safety Management
- Electrical Troubleshooting
- Project Management
- Job Planning
- Electrical Equipment Maintenance
- Diagnostic Testing
- Electrical Repairs
- Customer Service
- Store maintenance
- Customer Service Management
- Cash Handling Accuracy
- Cash Handling
- Bank Deposits
- Front end operations
- Jewelry repair
- Sales management
- Verbal and written communication
- Team Leadership
- Negotiation
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Electrician
PIERCE MANUFACTORY
04.2023 - Current
Key Holder
Dollar Tree Stores
10.2022 - 03.2023
Jewelry Store Manager
DESOTO GOLD
09.2008 - 03.2019
High School Diploma -
MOUNT VERNON TOWNSHIP HIGH SCHOOL
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