Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Barragan Lopez

San Jose,CA

Summary

I am a highly motivated sales professional seeking a challenging opportunity to leverage my skills and experience to drive success in a dynamic sales environment.

Overview

4
4
years of professional experience

Work History

Nordstrom

Sales Associates
10.2019 - 12.2019
  • Built relationships with customers to encourage repeat business
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Stocked, tagged and displayed merchandise as required
  • Processed refunds and exchanges in accordance with company policy.

Aldo

Sales Associates
01.2020 - 05.2020
  • Welcomed customers and demonstrated respect, friendliness and willingness to help wherever needed.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Consistently exceeded sales targets.
  • Operated register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted customers with returns, refunds and resolving transaction issues.

Administrative Assistant

Macy's
09.2021 - 11.2023
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Coordinated all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Set up conference rooms, technology, and materials to facilitate meetings.
  • Excellent written and oral communication skills
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Proficient in Excel worksheets, Outlook, Word, and Teams.

Education

High School Diploma -

Latino College Preparatory Academy
San Jose, CA
06.2019

Skills

  • Customer Service Excellence
  • Cash Register Operation
  • Cash Handling Expertise
  • Loyalty Program Promotion
  • Training and Coaching
  • Multitasking Capabilities
  • Social Media and Promotions
  • Excel Spreadsheets
  • Teamwork and Collaboration
  • Written and Verbal Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

Macy's
09.2021 - 11.2023

Aldo

Sales Associates
01.2020 - 05.2020

Nordstrom

Sales Associates
10.2019 - 12.2019

High School Diploma -

Latino College Preparatory Academy

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Kassandra Barragan Lopez