Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassandra Boyington-Ward

Saint David,ME

Summary

Dynamic Behavioral Health Professional with a proven track record at Living Innovations, enhancing client engagement through tailored psychoeducation and effective communication. Skilled in documentation and trauma-informed care, I foster teamwork and collaboration, driving significant improvements in individual satisfaction and daily functioning. Committed to promoting self-awareness and personal growth in diverse populations.

Strong background in therapeutic techniques and crisis intervention. Focused on team collaboration and achieving effective outcomes. Dependable and adaptable with skills in communication, empathy, and problem-solving.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Behavioral Health Professional

Living Innovations
05.2023 - Current
  • Strengthened family dynamics by providing psychoeducation on effective communication techniques and conflict resolution strategies.
  • Collaborated with multidisciplinary teams for comprehensive treatment plans, resulting in improved patient satisfaction.
  • Developed customized behavior modification plans, leading to significant improvements in patients'' daily functioning abilities.
  • Increased individual engagement in services by utilizing a person-centered approach tailored to individual needs.
  • Assisted clients with goal setting and attainment processes by regularly monitoring progress towards identified objectives.
  • Maintained accurate documentation of client interactions, assessment results, treatment plans, progress notes summaries as per regulatory requirements.
  • Supported clients in developing self-awareness skills through mindfulness activities, resulting in increased emotional regulation capabilities.
  • Promoted a safe and supportive environment for patients to explore complex emotions and work towards personal growth.
  • Built rapport with culturally diverse populations using empathy, active listening, and nonjudgmental attitudes during services.
  • Conducted ongoing evaluations of program effectiveness, implementing necessary changes for continued improvement of service delivery.
  • Observed and monitored client behavior and responses to treatment.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.

Team Lead Direct Support Professional

St. John Valley Associates
02.2020 - 08.2022
  • Trained new hires on company procedures and safety protocols.
  • Created a positive environment by fostering teamwork and employee recognition.
  • Set an example for the team through professionalism and adherence to values.
  • Provided coaching on job task techniques to team members.
  • Drove positive organizational change with strategic problem-solving and leadership.
  • Built open relationships with team members for efficient issue resolution.
  • Encouraged and supported community inclusion, volunteering, and support job interests and opportunities.
  • Inputted organized information into digital databases.
  • Supported patients with daily living tasks and hygiene needs.

Behavioral Health Professional

Gateway Community Service
07.2019 - 11.2019
  • Increased client engagement in services by utilizing a person-centered approach tailored to individual needs.
  • Maintained accurate documentation of client interactions, progress notes, per regulatory requirements.
  • Built rapport with culturally diverse populations using empathy, active listening, and nonjudgmental attitudes during services, meetings, and trainings.
  • Engaged in regular supervisions, team meetings, and trainings.
  • Built rapport with team members, supervisors, individuals and families served.
  • Worked on independent living skills, and gaining skills that are challenging in daily life.

Education

Master of Science - Health Care Administration

University of Phoenix
Phoenix, AZ
10-2023

Skills

  • Social skills development
  • Self-care promotion
  • Psychoeducation
  • Documentation proficiency
  • Trauma-informed care
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Open and Effective communication
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Certified in CPR/AED
  • Rapport building
  • Team building
  • Self motivation
  • Analytical thinking
  • Motivational interviewing and Community Mapping

Timeline

Behavioral Health Professional

Living Innovations
05.2023 - Current

Team Lead Direct Support Professional

St. John Valley Associates
02.2020 - 08.2022

Behavioral Health Professional

Gateway Community Service
07.2019 - 11.2019

Master of Science - Health Care Administration

University of Phoenix
Kassandra Boyington-Ward