Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Entered and processed patients' prescriptions into internal system.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Built relationships with customers to encourage repeat business.
Assembler/Shipping Receiving Clerk
Global Aerospace
09.2017 - Current
Lubricate and wipe machines, tools, and workplace to maintain safety and cleanliness
Determined materials, tools, and equipment needed for product orders
Inserted and positioned materials and clamped, spliced, and fitted parts
Completed and entered quality records and scrap reports in a timely manner
Receive and count stock items, and record data manually or using computer
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Accounting Clerk/Payable
INZI Controls Alabama
02.2016 - 11.2017
Provide accounting and clerical support to the accounting department
Type accurately, prepare and maintain accounting documents and records
Reconcile accounts in a timely manner
Daily enter key date of financial transactions in database
Provide assistance and support to company personal
Research, track and restore accounting or documentation problems and discrepancies.
Cashier/Stocker
FARMER'S IGA
05.2015 - 02.2016
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Assist customers by providing information and resolving their complaints
Greet customers entering establishments
Answer customers' questions, and provide information on procedures or policies
Sell tickets and other items to customers
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Stock shelves, and mark prices on shelves and items
Request information or assistance using paging systems
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
Supervise others and provide on-the-job training
Offer customers carry-out service at the completion of transactions
Weigh items sold by weight to determine prices
Cash checks for customers.
Jewelry Salesperson/Cashier
JCPENNY
11.2013 - 05.2014
Greet customers and ascertain what each customer wants or needs
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Answer questions regarding the store and its merchandise
Prepare sales slips or sales contracts
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Maintain records related to sales
Place special orders or call other stores to find desired items
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Inventory stock and requisition new stock
Ticket, arrange and display merchandise to promote sales
Exchange merchandise for customers and accept returns
Clean shelves, counters, and tables
Help customers try on or fit merchandise
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Bag or package purchases, and wrap gifts
Estimate cost of repair or alteration of merchandise.
Cashier
FARMER'S IGA
07.2010 - 07.2012
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Assist customers by providing information and resolving their complaints
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Greet customers entering establishments
Answer customers' questions, and provide information on procedures or policies
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
Request information or assistance using paging systems
Offer customers carry-out service at the completion of transactions
Weigh items sold by weight to determine prices
Cash checks for customers.
Education
Bachelor Of Applied Science - Elementary Education
TROY STATE UNIVERSITY
TROY, ALABAMA
Associate Degree In Science - Elementary Education
LBW COMMUNITY COLLEGE
Andalusia, AL
05.2012
Skills
Previously CPR certified
Critical Thinking Skills/Problem-Solving
Strong Work Ethic
Computer/Technical Literacy
Planning/Organizing
Registered Pharmacy technician
Timeline
Pharmacy Technician/Cashier
Bryan Pharmacy
07.2020 - Current
Assembler/Shipping Receiving Clerk
Global Aerospace
09.2017 - Current
Accounting Clerk/Payable
INZI Controls Alabama
02.2016 - 11.2017
Cashier/Stocker
FARMER'S IGA
05.2015 - 02.2016
Jewelry Salesperson/Cashier
JCPENNY
11.2013 - 05.2014
Cashier
FARMER'S IGA
07.2010 - 07.2012
Bachelor Of Applied Science - Elementary Education
TROY STATE UNIVERSITY
Associate Degree In Science - Elementary Education