Kassandra Calderon
Laredo,TX
Summary
Accomplished Supervisor at Guardian Service Industries Inc., adept in staff management and Microsoft Office, enhanced team productivity and customer satisfaction. Demonstrated critical thinking and multitasking abilities across roles, achieving streamlined operations and improved inventory accuracy. Skilled in training and mentoring, with a focus on achieving operational excellence and efficiency.
Overview
8
8
years of professional experience
Work History
Supervisor
Guardian Service Industries Inc
Tilden, TX
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Shipping and Receiving Clerk
Deacero USA
Laredo, TX
01.2023 - 03.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Data Entry Clerk
Zayro
Laredo, TX
04.2021 - 01.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Improved team efficiency, training new staff on data entry protocols and software.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Updated and maintained customer information, documents and records.
Warehouse Worker
Integratrade
Laredo, TX
01.2018 - 04.2021
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
Gate Guard
Maximum Security Services Inc.
Laredo
02.2017 - 10.2018
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Kept check-in area clean and neat at all times.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted regular equipment checks to ensure optimal functionality of surveillance systems and other security tools.
- Supported management in maintaining order during high-traffic events, resulting in smooth operations and minimal disruption.
- Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Managed incident reports accurately and efficiently while providing detailed information for further investigation if required.
- Completed hourly patrols of facility, grounds and perimeter.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
United High School
Laredo, TX06.2015
Skills
Ability to multitask
Typing
Heavy lifting
Word processing
Mail handling
Report analysis
Sorting and labeling
Microsoft Office proficiency
Identifying errors
Shipping and receiving
Packing and scanning
Dependable and Responsible
Good Telephone Etiquette
Package labeling
Attention to Detail
Active Listening
[Type] Software Proficiency
Critical Thinking
Business planning
Inventory oversight
Staff Management
[Software] experience
Training and mentoring
Decision-Making
Multitasking Abilities
Languages
Spanish
Professional Working
Timeline
Supervisor
Guardian Service Industries Inc
03.2024 - Current
Shipping and Receiving Clerk
Deacero USA
01.2023 - 03.2024
Data Entry Clerk
Zayro
04.2021 - 01.2023
Warehouse Worker
Integratrade
01.2018 - 04.2021
Gate Guard
Maximum Security Services Inc.
02.2017 - 10.2018
High School Diploma -
United High School