Kassandra Cantu

Support mission readiness, maintain military standards, collaborate with teams, and demonstrate leadership and accountability.

• Resolved customer inquiries efficiently, enhancing satisfaction and retention.
• Provided accurate information regarding insurance plans, policies, and procedures.
• Assisted in processing claims and managing account updates for clients.
• Managed high-volume call queues while maintaining quality service standards.

Served Honorably in a high-tempo environment while developing leadership, communication, problem solving, and organizational skills.