Kassandra Carbajal
San Jose,CA
Summary
Warm, caring as a After School Program Leader with 3 years of experience in the industry. Organized and assertive, with strong communication skills. Expert in teaching creativity and responsibility and demonstrating respect for others.
Articulate Freight Associate successful at picking and packing required merchandise from storage areas and delivering merchandise to sales floor. Successful at stocking, restocking and maintaining products for store appearance. Dedicated to consistently meeting high standards of productivity. Hardworking, organized, and exceptionally well-versed in timely and accurate processing and delivery of merchandise.
Overview
3
3
years of professional experience
Work History
After-School Program Leader
Extreme Martial Arts
San Jose, CA
08.2019 - 04.2022
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Developed curriculum and lesson plans to achieve objectives of each course.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Maintained program files, records, databases and websites to gather research and prepare and submit business reports.
- Oversaw learning needs of after school program students studying math and english subjects.
- Planned, administered and controlled budgets and produced financial reports.
- Scheduled educational and entertaining activities departmental events to drive mission and values of institution.
- Supervised up to twenty five students during outdoor exercise periods, monitoring group and individual safety
Freight Associate
Home Depot
San Jose, California
04.2021 - 08.2021
- Checked readiness of delivery docks and alerted management of incoming shipments.
- Maximized space within storage areas by ensuring appropriate stacking of merchandise.
- Scanned all incoming merchandise to identify damaged or inconsistent products.
- Communicated proactively with customers to meet deadlines and minimize escalations.
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
Education
Pursuing Bachelors Degree - Kinesiology
West Valley College
Saratoga, CA05.2024
High School Diploma -
Abraham Lincoln High School
San Jose, CA06.2020
Skills
- Academic Standards Management
- Health Literacy
- Program Funding Solicitation
- Curricula Evaluation
- Positive Reinforcement Methods
- Interactive Media
- Customer Transactions
- Advertising Strategy
- Team Meetings
Timeline
Freight Associate
Home Depot
04.2021 - 08.2021
After-School Program Leader
Extreme Martial Arts
08.2019 - 04.2022
Pursuing Bachelors Degree - Kinesiology
West Valley College
High School Diploma -
Abraham Lincoln High School
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