Kassandra Davidson-Baker
Ona,WV
Summary
I bring great people skills, attention to detail and organized approach to managing high workloads. Assist individuals of diverse backgrounds with basic legal needs and coordinates referrals for advanced cases. Great at managing time and advanced with word processing software, legal database research and digital recordkeeping systems. Passionate and motivated to positively impact individuals with knowledgeable and caring support. Never shies away from assignments and always goes beyond requirements to make lasting difference. Offers excellent multitasking and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Owner/Esthetician
Skin By Kassie
05.2019 - Current
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Carried out product inventory checks, charting and consultations.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Provided clients with knowledge of all cosmetic services being provided.
Magistrate Assistant
Fairfield County Domestic Relations Court
08.2023 - 01.2025
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Handled filing systems, both paper and electronic.
- Collected and prepared pre-trial discoveries, records and evidence displays.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Answered telephone and coordinated meetings and conferences.
- Managed administrative tasks for Magistrate(s) and chief Judge.
- Conferred with clients and other involved parties to gather and track case information.
- Edited and proofread legal documents to verify accuracy.
- Managed court sessions, maintaining attendant records for court proceedings.
- Assisted attorneys with case organization and administrative tasks.
- Investigated facts and laws to determine strategies for case preparation.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Researched statutes, decisions, legal articles, and codes.
- Conducted background investigations on defendant.
- Wrote and filed pleadings with Fairfield County Domestic Court on schedule to maximize case success.
- Assisted in the accurate recording of court proceedings, ensuring that all pertinent details were captured for future reference or appeal processes.
- Managed high volumes of caseloads efficiently, prioritizing tasks according to deadlines and urgency levels.
- Contributed to a supportive courtroom environment by assisting with administrative tasks, such as preparing orders and drafting opinions.
Chief Magistrate Assistant
WV Supreme Court Of Appeals
02.2021 - 03.2023
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Answered telephone and coordinated meetings and conferences.
- Handled complex scheduling for appointments, court appearances and depositions.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Provided key administrative assistance to senior management.
- Handled filing systems for both online and traditional filing protocol.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Tracked funds, prepared deposits and reconciled accounts.
- Trained new employees on accounting principles and company procedures.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Developed and implemented corrective actions to bring business areas in line with standards.
- Used internal templates to prepare subpoenas and client correspondence.
- Maintained deep knowledge of regulations and reviewed local and national laws to conduct daily tasks.
- Prepared travel arrangements for Judge's office.
- Attended court sessions to record and listen to critical information.
- Maintained and updated files and databases for personnel records and financial reports.
- Managed court sessions, maintaining attendant records for court proceedings.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Confirmed court appearances, communicated with Plaintiff/Defendant(s) and updated court records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Prepared and distributed court orders, probation orders and sentencing information.
- Maintained docket calendar and database for Magistrate court.
- Documented exhibits admitted during hearings.
- Handled daily scheduling tasks and provided administrative support for entire office.
- Provided onboarding and training for new staff.
- Produced highly accurate internal and external letters and memoranda.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Assisted in the resolution of legal disputes by conducting thorough research and providing accurate information to the magistrate.
- Streamlined office operations with diligent organization and maintenance of essential documents and correspondence.
- Collaborated effectively with fellow staff members to ensure smooth day-to-day operations within the magistrate''s office.
- Assisted in the accurate recording of court proceedings, ensuring that all pertinent details were captured for future reference or appeal processes.
- Facilitated effective communication between the court, attorneys, and litigants, ensuring that all parties were well-informed throughout the legal process.
Deputy Circuit Clerk
Wayne County Courthouse
02.2018 - 02.2021
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Prepared and distributed court orders, probation orders and sentencing information.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Collected court fees and fines and recorded amounts collected in CourtPlus.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Used Google Calendar to prepare dockets or calendars of cases.
- Prepared courtrooms for session by supplying courtroom with paper and pens, easels and electronic equipment.
- Searched files and contacted witnesses, attorneys and litigants to obtain information for court.
- Maintained docket calendar and database for Circuit Court.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
- Documented exhibits admitted during hearings.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Maximized performance by monitoring daily activities and mentoring co-workers.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Used internal templates to prepare subpoenas and client correspondence.
- Assisted attorneys/Judge/Clerk with case organization and administrative tasks.
- Attended court sessions to record and listen to critical information.
- Managed court sessions, maintaining attendant records for court proceedings.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Prepared travel arrangements for office staff.
- Maintained deep knowledge of regulations and reviewed local and national laws to conduct daily tasks.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to co-workers by copying, faxing and filing documents.
- Completed accurate daily report documents, memos and invoices.
- Reviewed and balanced daily bank deposits and deposit report.
- Implemented paperless filing system for office.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Teller
First Sentry Bank
09.2016 - 02.2018
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Stocked supplies for customers and personal teller station.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Received loan and utility payments, sending funds to correct destinations.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
- Wrote and distributed customer correspondence.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Cashier
Kenny Queen Hardware
01.2015 - 09.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 100 customers per day.
- Completed inventory counts and ordered merchandise.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Waitress
The Wayne Diner
09.2012 - 01.2015
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Prepared specialty desserts for customers for special occasions.
Education
No Degree -
Mountwest Community And Technical College
Huntington, WVHigh School Diploma -
Wayne High School
Wayne, WV 05.2013
Skills
- Database Maintenance
- Communications Drafting
- Critical and Creative Thinking
- Active Listening
- Document Preparation
- Complex Problem-Solving
- Documentation and Recordkeeping
- Courtroom Procedures
- Teamwork and Collaboration
- Building Trust and Relationships
- Critical Thinking
- Microsoft Access
- Human Resource Management
Timeline
Magistrate Assistant
Fairfield County Domestic Relations Court
08.2023 - 01.2025
Chief Magistrate Assistant
WV Supreme Court Of Appeals
02.2021 - 03.2023
Owner/Esthetician
Skin By Kassie
05.2019 - Current
Deputy Circuit Clerk
Wayne County Courthouse
02.2018 - 02.2021
Teller
First Sentry Bank
09.2016 - 02.2018
Cashier
Kenny Queen Hardware
01.2015 - 09.2016
Waitress
The Wayne Diner
09.2012 - 01.2015
No Degree -
Mountwest Community And Technical College
High School Diploma -
Wayne High School
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