Summary
Overview
Work History
Education
Skills
Timeline
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Kassandra Decker

Certified Pharmacy Technician
Laredo,TX

Summary

Dependable Pharmacy Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

2
2
years of professional experience
10
10
years of post-secondary education

Work History

Certified Pharmacy Technician

CVS Pharmacy
Laredo, Texas
01.2022 - Current
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.

Certified BLS Instructor

Laredo CPR Training & Certification
Laredo, Texas
08.2018 - 01.2020


  • Ensuring students are instructed in all aspects of CPR, including the use of automated external defibrillators (AEDs)
  • Conducting in-service training sessions for current staff members to ensure they are up to date on all procedures
  • Preparing lesson plans, class schedules, and materials needed for classes
  • Demonstrating proper techniques and making sure students practice until they can perform them correctly
  • Teaching CPR techniques to individuals or groups of students, followed by practical application of skills in a simulated setting
  • Conducting mock disaster drills to test readiness and response capability
  • Teaching first aid techniques including how to treat wounds, broken bones, and other common injuries
  • Assisting students with applying for their certification cards through the American Heart Association

Education

High School Diploma -

Martin High School
Laredo, TX
08.2007 - 06.2011

Bachelor of Science - Biology

Texas A&M International University
Laredo, TX
08.2011 - 12.2017

Skills

Initiative

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Timeline

Certified Pharmacy Technician

CVS Pharmacy
01.2022 - Current

Certified BLS Instructor

Laredo CPR Training & Certification
08.2018 - 01.2020

Bachelor of Science - Biology

Texas A&M International University
08.2011 - 12.2017

High School Diploma -

Martin High School
08.2007 - 06.2011

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Kassandra DeckerCertified Pharmacy Technician