Kassandra De Leon

In my retail role, I organized racks and shelves to enhance the store's visual appeal and promote merchandise. I efficiently handled cash transactions, ensuring accuracy and adherence to company policies. By building strong customer relationships, I encouraged repeat business. Additionally, I managed returns, exchanges, and refunds in line with store policies, ensuring customer satisfaction.

• Checked cooked dishes for flavor before serving them to guests
• Adhered to all quality assurance procedures when preparing food items
• Collaborated effectively with chefs and cooks on menu items and daily specials
• Organized ingredients and supplies to ensure efficient workflow during meal preparation
• Responded quickly to requests from chefs or customers regarding changes or modifications to orders
• Monitored temperatures of ovens, grills, freezers, and other appliances as needed
• Performed general maintenance tasks such as sweeping floors and emptying trash cans
• Provided assistance with plating dishes according to established guidelines

• Delivered accurate phone messages to personnel with legibly written call-back numbers and names
• Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
• Provided typing, word processing, and clerical support and assisted with special projects
• Assisted in resolving customer complaints and disputes
• Handled cash and credit card payments with accuracy
• Greeted visitors warmly and ensured they had a positive experience
• Assisted with administrative tasks such as filing documents, copying materials

• Followed detailed instructions provided by pet owners regarding their pets' specific needs
• Developed strong organizational skills while managing supplies needed for successful bathing processes
• Utilized positive reinforcement techniques to encourage good behavior from dogs during bath time
• Applied flea treatments, shampoos and conditioners according to breed specifications
• Inspected nails and fur coats for any signs of infection or infestation before proceeding with baths
• Provided comfort to nervous pets by talking softly and offering treats during the bathing process
• Provided excellent care for pets while they were being bathed, dried and brushed out
• Maintained a clean, safe environment for the dogs throughout the bathing process
• Assisted in cleaning and sanitizing tubs and equipment after each use to ensure proper hygiene

• Feed and water animals according to schedules and feeding instructions
• Examine and observe animals to detect signs of illness, disease, or injury
• Provide treatment to sick or injured animals, or contact veterinarians to secure treatment
• Answer telephones and schedule appointments