Kassandra Diaz
Odessa,TX
Summary
Dynamic educator and skilled sales associate with a proven track record at Montessori School of Odessa and Academy Sports + Outdoors. Excelled in fostering educational leadership and enhancing parent-teacher communication. Demonstrated exceptional service, driving sales through effective suggestive selling techniques. Recognized for outstanding rapport with students and customers alike, significantly contributing to academic and sales environments.
Overview
5
5
years of professional experience
Work History
Floating Teacher
Montessori School of Odessa
04.2022 - 07.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Sales Associate
Academy Sports + Outdoors
02.2021 - 04.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate/Trainer
JCPenney
09.2018 - 02.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Licensed Esthetician - Esthetician
Amenti Beauty
Odessa, TX09-2023
Associate of Science - Kinesiology
Odessa College
Odessa, TX05-2020
Skills
- Parent-teacher communication
- School improvement
- Response to intervention
- Educational leadership
- Early childhood education
Timeline
Floating Teacher
Montessori School of Odessa
04.2022 - 07.2023
Sales Associate
Academy Sports + Outdoors
02.2021 - 04.2022
Sales Associate/Trainer
JCPenney
09.2018 - 02.2021
Licensed Esthetician - Esthetician
Amenti Beauty
Associate of Science - Kinesiology
Odessa College
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