Kassandra Dool
Phoebe Nursing Home
Whitehall Township,PA
13
years of professional experience
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Work History
Certified Nursing Assistant
2 Years 2 Months- Assisted residents with daily living activities, ensuring comfort and safety.
- Trained and mentored new staff on patient care protocols and best practices.
- Developed strong relationships with residents, enhancing their emotional well-being through support and companionship.
- Advocated for resident needs and preferences during team meetings to improve care quality.
CNA - Certified Nursing Assistant
2 Months- Managed resident care activities with consistent focus on daily support and well-being.
- Prepared, organized, and updated documentation to ensure clear, accessible records.
- Delivered customer service support to maintain customer satisfaction and address issue escalation.
CNA - Certified Nursing Assistant
4 Months- Provided direct patient care with accountability for clinical needs.
- Produced, organized, and updated documentation for clear internal reference.
- Provided customer service by addressing inquiries, resolving requests, and escalating issues as needed.
Certified Nursing Assistant
3 Years 6 Months- Administered direct patient care, including assessment support and hands-on bedside assistance.
- Prepared and updated documentation reflecting current procedures, requirements, and system details.
- Managed customer service activities to maintain service quality and issue resolution standards.
Technical Partner
3 Years 9 Months- Administered direct patient care by performing assigned clinical tasks and monitoring patient condition.
- Produced and maintained documentation to support efficient operations and knowledge sharing.
- Conducted ECG procedures to support diagnostic evaluation workflow.
- Performed phlebotomy to support diagnostic testing and maintain efficient clinic operations.
- Coordinating
- Answered incoming calls to support daily operations and customer needs.
- Oversaw transport operations and coordinated transporter performance.
- Prioritized pending transports to maintain efficient scheduling and execution.
- Managed transport operations for timely, accurate movement of materials or goods.
- Coordinated safe transportation of patients to required care locations.
- Produced and maintained documentation to support efficient operations and knowledge sharing.
Education
High School Diploma
High school diploma or GED
High school diploma or GED
Certification - Cardiovascular Ultrasound in Medical Office Assistant with Sonography Science
Program - Vererinary Assitant
Personal Information
Title: Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Phoebe Nursing Home
08.2024 - CurrentRead More
CNA - Certified Nursing Assistant
Jewel Nursing Home
06.2024 - 08.2024Read More
CNA - Certified Nursing Assistant
Cedarbrook Senior Living
02.2024 - 06.2024Read More
Certified Nursing Assistant
Gracdale Nursing Home
08.2017 - 02.2021Read More
Technical Partner
Lehigh Valley Hospital
11.2013 - 08.2017Read More
Florida Institute of Animal Arts
Program from Vererinary Assitant
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Eastwick - Ramsey
Certification from Cardiovascular Ultrasound in Medical Office Assistant with Sonography Science
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High school diploma or GED
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High school diploma or GED
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Vo-Tech
High School Diploma
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