Kassandra Dustman
East Bethel,MN
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
5
5
years of professional experience
Work History
Reading Tutor
AmeriCorps
08.2024 - Current
- Maintained accurate records of tutoring sessions, tracking attendance, goals achieved, and areas requiring continued focus.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Structured activities for interactive learning, reading understanding and fluency skills.
- Developed strong rapport with students, fostering a supportive learning environment that empowered them to succeed.
- Conducted assessments to determine comprehensive understanding of materials.
- Maintained detailed files and created charts to track student progress.
Culinary Assistant
Eventide
05.2023 - 05.2024
- Cleaned dishes and utensils after each shift using dishwashing machines and manual cleaning methods.
- Maintained a clean kitchen environment by adhering to sanitation standards.
- Followed safety procedures when handling sharp objects or hot surfaces during meal preparation.
- Restocked supplies in pantry, refrigerator, and freezer as needed.
- Resolved customer complaints professionally in order to maintain good client relations.
Undergraduate Learning Assistant
North Dakota State University
08.2023 - 12.2023
- Provided guidance and support to undergraduate students in their academic pursuits, helping them to develop critical thinking skills.
- Developed effective communication strategies to facilitate open dialogue between faculty and students.
- Maintained accurate records of student attendance and performance in order to monitor progress over time.
- Employed creative approaches when introducing concepts or topics in order to engage students’ curiosity.
- Conducted one-on-one tutoring sessions with struggling students in order to help them better understand course material.
- Adapted teaching methods according to different learning styles in order to maximize engagement.
Undergraduate Research Assistant
North Dakota State University
01.2023 - 08.2023
- Collaborated effectively with team members on various aspects of the research process.
- Assisted in the development and implementation of research protocols, including data collection, analysis and reporting.
- Monitored and reported on research progress and related activities.
- Demonstrated excellent organizational skills by keeping detailed notes about all aspects of the research process.
- Displayed strong attention to detail when collecting, analyzing and organizing data sets.
Senior Living Dining Room Server
Cura
03.2022 - 07.2022
- Responded promptly to customer requests and inquiries.
- Provided knowledgeable menu advice to customers.
- Assisted in setting up dining room tables for customers.
- Ensured accuracy of orders by verifying contents of order tickets.
- Completed side work such as rolling silverware into napkins at end of shift.
- Communicated effectively with co-workers, management, and other departments.
- Demonstrated excellent customer service skills.
Receptionist
North Country RV
03.2020 - 12.2021
- Handled cash and credit card payments with accuracy.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Developed strong relationships with clients through excellent communication skills.
- Answered questions about organization and provided callers with address, directions, and other information.
- Assisted with various administrative tasks such as scheduling appointments, preparing reports and updating databases.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
- Managed office supplies inventory, placed orders as needed.
- Maintained confidentiality of sensitive information in accordance with company policies.
- Sorted incoming mail and placed in department bins or distributed to personnel.
- Resolved customer inquiries in a timely manner by providing accurate information or referring them to the right department and personnel.
Education
Bachelor of Science (B.S.) - Psychology
North Dakota State University
Fargo, ND05.2024
Associate in Arts (A.A.) - undefined
Anoka Ramsey Community College
Coon Rapids, MN12.2021
Skills
- Flexible
- Hardworking
- Team player
- Creative
- Critical thinking
- Patience
- Empathy
Timeline
Reading Tutor
AmeriCorps
08.2024 - Current
Undergraduate Learning Assistant
North Dakota State University
08.2023 - 12.2023
Culinary Assistant
Eventide
05.2023 - 05.2024
Undergraduate Research Assistant
North Dakota State University
01.2023 - 08.2023
Senior Living Dining Room Server
Cura
03.2022 - 07.2022
Receptionist
North Country RV
03.2020 - 12.2021
Associate in Arts (A.A.) - undefined
Anoka Ramsey Community College
Bachelor of Science (B.S.) - Psychology
North Dakota State University
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