Kassandra Eastep
UX Researcher
Columbus,OH
Summary
Skilled UX Research professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Passionate about increasing knowledge to drive growth and needed improvements to digital products. Ready to apply knowledge from one year of professional experience and two years of postgraduate academic experience developing innovative, approachable user experience research for digital product development.
Overview
1
1
years of professional experience
2
2
years of post-secondary education
Work History
Junior UX Researcher
Paddy Power Betfair
Dublin, Ireland
02.2022 - 11.2022
- Monitored emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into future projects.
- Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
- Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
- Resolved user pain points through testing and iteration
- Managed cohesive design quality across 17 projects, adhering to prescribed themes and functional choices.
- Collaborated with UX Designers and Product personnel to create holistic UX vision and strategies.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
- Presented UX designs and solutions to senior staff, making recommendations for user-centric design decisions.
- Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
Post Graduate Teaching Assistant
Maynooth University
Maynooth, Ireland
01.2021 - 12.2021
- Checked assignments, proctored tests and provided grades according to university standards.
- Documented attendance and completed assignments to maintain full class and student records.
- Taught small groups of students focused on specific parts of coursework.
- Oversaw classes of up to 150 students in Social Anthropology
- Prepared lessons according to course outline to convey required material and deepen student understanding of subject matter.
- Relieved scheduling burden from professors and expanded teaching abilities by leading undergraduate classes.
- Led courses independently with minimal oversight from professors.
Undergraduate Teaching Assistant
San Francisco State University
San Francisco, California
01.2020 - 06.2020
- Checked assignments, proctored tests and provided grades according to university standards.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted faculty with copying papers, collecting assignments and preparing materials for upcoming classes.
- Documented attendance and completed assignments to maintain full class and student records.
Lifeguard /Swim Instructor
Jewish Community Center Of San Francisco
San Francisco, CA
06.2017 - 03.2020
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Master of Arts - Anthropology And Development
Maynooth University
Ireland 09.2020 - 03.2022
Bachelor of Arts - Cultural Anthropology
San Francisco State University
San Francisco 09.2018 - 06.2020
Associate of Arts - Theatre Arts
Las Positas College
Livermore, CA 06.2015 - 06.2018
Skills
Discovery and evaluative research
undefinedResearch and Design Tools
Research Tool Experience:
Microsoft Office Suite, Usertesting.com, Usability Hub, Survey Monkey, Qualtrics, Google Analytics, Quantum Metrics, Userzoom, Statistical Package for Social Sciences (SPSS)
Design Tool Experience:
Figma, Miro, Adobe Photoshop, Adobe Illustrator, Adobe Lightroom, InVision, Sketch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Research is formalized curiosity. It is poking and prying with a purpose."
Zora Neale Hurston
Timeline
Junior UX Researcher
Paddy Power Betfair
02.2022 - 11.2022
Post Graduate Teaching Assistant
Maynooth University
01.2021 - 12.2021
Master of Arts - Anthropology And Development
Maynooth University
09.2020 - 03.2022
Undergraduate Teaching Assistant
San Francisco State University
01.2020 - 06.2020
Bachelor of Arts - Cultural Anthropology
San Francisco State University
09.2018 - 06.2020
Lifeguard /Swim Instructor
Jewish Community Center Of San Francisco
06.2017 - 03.2020
Associate of Arts - Theatre Arts
Las Positas College
06.2015 - 06.2018
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