Kassandra Faedo

Michelle Faedo's Tampeno Cuisine

01.2011 - 04.2024

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Correctly calculated inventory and ordered appropriate supplies.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Summary