Operations and administrative professional with progressive experience overseeing daily operations, coordinating vendors and contractors, managing contracts and purchase orders, and supporting budget and compliance functions. Experienced in supervising cross-functional teams, maintaining regulatory documentation, and implementing process improvements to ensure operational continuity. Recognized for strong organizational skills, sound judgment, and the ability to manage multiple priorities in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager – Administrative & Operations Oversight
Equity Lifestyle Properties
09.2023 - Current
Supervise and coordinate a team of 10 employees across four departments, aligning staffing, task assignments, and project priorities to maintain operational efficiency and meet organizational deadlines
Provided regular operational updates to the Vice President and Regional Manager regarding property performance, project progress, and operational issues
Coordinate operational projects by managing vendor contracts, timelines, and compliance documentation to ensure completion within budget and regulatory standards
Prepare and process purchase orders (POs), review and approve invoices, and maintain accurate financial and contract records
Draft and execute contractual documents including standing orders and short-form construction contracts in accordance with company guidelines
Manage vendor onboarding by verifying Certificates of Insurance (COIs) and ensuring compliance with insurance and contractual requirements prior to system approval
Review scopes of work and facilitate vendor communications throughout project lifecycle
Assist with asbestos NESHAP compliance documentation by organizing required records and supporting regulatory submission processes
Monitor operating expenses and labor hours, supporting budget tracking and cost control efforts
Prepare operational reports detailing project status, expenditures, and scheduling updates for corporate leadership
Manage onboarding, performance processes, and employment separations in alignment with company policy
Implement and enforce operational procedures to improve efficiency and ensure regulatory compliance
Property Administrator – Operations & Executive Support
3RE Management
09.2022 - 09.2023
Coordinated administrative and operational activities across multiple properties in support of the Director of Operations
Planned meeting agendas, documented meeting minutes, and tracked follow-up action items to ensure project continuity
Drafted tenant communications and coordinated annual inspections to maintain regulatory compliance
Coordinated contractors for repairs and renovation projects, tracking timelines and ensuring completion of assigned scopes of work
Maintained compliance with local, state, and federal regulations through organized documentation and inspection preparation
Prepared and organized bid proposals, service agreements, and supporting documentation for vendor selection processes
Processed invoices and ensured accurate contract administration and insurance documentation
Maintained organized records of contracts, permits, and vendor compliance documents
Assistant Property Manager – Administrative
SFL Communities
12.2021 - 09.2022
Managed administrative documentation and ensured compliance with housing regulations and company policies
Verified applicant income, assets, and supporting documentation to determine eligibility and maintain audit-ready files
Coordinated maintenance workflows and tracked service requests to ensure timely resolution and operational continuity
Assisted with budget tracking and prepared variance reports to support financial oversight
Processed lease agreements, renewals, and eviction documentation in accordance with regulatory requirements
Maintained organized records of compliance documentation, inspections, and required reporting materials
Education
Associate in Business Administration -
Miami Dade College
Skills
Strong organizational and time management skills
Ability to coordinate multiple tasks and deadlines simultaneously
Detail-oriented with strong documentation and recordkeeping practices
Experience processing purchase orders, contracts, and invoices
Ability to communicate clearly in written and verbal form
Independent problem-solver with sound judgment
Experience working with vendors and contractors
Ability to maintain confidentiality and handle sensitive information
Bilingual in English and Spanish
Collaborative team player with supervisory experience
Certification
Fair Housing Act (FHA) Compliance
Americans with Disabilities Act (ADA) Compliance
Anti-Discrimination & Harassment Prevention
Bloodborne Pathogens Safety Training
Personal Protective Equipment (PPE) & Workplace Safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager – Administrative & Operations Oversight
Equity Lifestyle Properties
09.2023 - Current
Property Administrator – Operations & Executive Support
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Front Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and CottagesFront Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and Cottages