Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Garcia

Hurst,TX

Summary

Developed organizational and problem-solving skills in fast-paced shipping and receiving environment. Gained expertise in quality control and inventory management, ensuring accuracy and efficiency. Seeking to transition into new field, utilizing strong logistical and operational abilities.

Overview

4
4
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

NSI Industries
03.2025 - Current


  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by verifying package contents and ensuring accurate labeling.
  • Ensured safe working conditions by following company policies and promptly addressing potential hazards.
  • Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.

Customer Service Representative

PLS Check Cashing
10.2023 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Order Picker

S&S Activewear
01.2022 - 10.2023
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

High School Diploma -

Diamond Hill Jarvis
Fort Worth
06-2020

Skills

  • Safe package management
  • Efficient product assembly
  • leadership skills
  • Product availability assurance
  • Attention to detail
  • bilingual

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Packing, Shipping, and Receiving Assembler

NSI Industries
03.2025 - Current

Customer Service Representative

PLS Check Cashing
10.2023 - 06.2024

Order Picker

S&S Activewear
01.2022 - 10.2023

High School Diploma -

Diamond Hill Jarvis

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