Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Headley

Summary

Results-focused recruitment professional with extensive experience in talent acquisition and workforce planning. Demonstrated expertise in identifying top talent and building robust candidate pipelines. Proven track record in managing end-to-end recruitment processes, ensuring timely and effective hiring outcomes. Strong emphasis on team collaboration and adaptability to changing needs, contributing to seamless integration and high performance within dynamic environments. Recognized for excellent communication, interpersonal, and organizational skills that drive successful outcomes.

Overview

10
10
years of professional experience

Work History

Store Manager

Daiso USA
02.2025 - Current
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Recruitment Specialist

MyPerfectHire.com
01.2024 - Current
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
  • Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
  • Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
  • Hired employees and initiated new hire paperwork process.
  • Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.
  • Continuously sought out professional development opportunities and industry knowledge, staying current on trends and best practices in recruitment.
  • Established a strong employer brand presence online through engaging content creation on various platforms like LinkedIn or Glassdoor.
  • Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency.
  • Conducted thorough market research to identify emerging talent pools for specialized roles.

Store Manager

Love Ect.
07.2024 - 12.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.

Store Manager

GNC
10.2023 - 07.2024
  • Approved regular payroll submissions for employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Assisted in recruiting, hiring and training of team members.

Emerging Store Manager

Walgreens
07.2015 - 10.2023
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Seasonal Health Insurance Agent

TTEC
11.2021 - 12.2021
  • Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
  • Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Managed a large client base efficiently by utilizing CRM software and maintaining organized records.
  • Educated clients on insurance policies and procedures.
  • Calculated premiums and established payment methods for sales.
  • Negotiated contracts and terms of sale with potential customers.

Education

No Degree - Italian

West Virginia University
Morgantown, WV

Skills

  • Team building
  • Employee training
  • Inventory control
  • Payroll administration
  • Recruiting and hiring

Languages

English
Full Professional
Spanish
Elementary
Italian
Limited Working
Portuguese
Limited Working

Timeline

Store Manager

Daiso USA
02.2025 - Current

Store Manager

Love Ect.
07.2024 - 12.2024

Recruitment Specialist

MyPerfectHire.com
01.2024 - Current

Store Manager

GNC
10.2023 - 07.2024

Seasonal Health Insurance Agent

TTEC
11.2021 - 12.2021

Emerging Store Manager

Walgreens
07.2015 - 10.2023

No Degree - Italian

West Virginia University

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Kassandra Headley