Kassandra Ingram
Moosup,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Firefighter/ EMT B
General Dynamics Electric Boat
North Kingstown, RI
03.2018 - Current
- Responded to emergency calls, providing immediate assistance and life-saving measures in high-pressure situations.
- Conducted fire prevention inspections, ensuring compliance with safety regulations and enhancing community awareness.
- Collaborated with team members to execute rescue operations, utilizing advanced firefighting techniques and equipment.
- Trained junior firefighters on safety protocols, operational procedures, and effective emergency response strategies.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Firefighter/ Dispatcher
RI Air National Guard
Quonset, RI
03.2016 - 03.2019
- Responded to emergency calls, providing immediate assistance and life-saving measures in high-pressure situations.
- Collaborated with team members to execute rescue operations, utilizing advanced firefighting techniques and equipment.
Security Officer/ Dispatcher
APG Security
Warwick, RI
11.2014 - 03.2018
- Provide constant observation for patients.
- Conduct mobile and foot patrols.
- Conduct dispatch duties such as complete dispatch logs and accountability for all units.
Event Security
Green Mountain Concert Services
Providence, RI
01.2014 - 01.2015
- Assist with crowd control at college events and out of state festivals.
- Conduct pat downs and bag searches before allowing patrons into events.
- Ensure no contraband or illegal items entered the event at any time.
Housekeeper
Weekapaug Inn
Westerly, RI
01.2012 - 01.2014
- Ensured that guest rooms were clean with fresh linen and towels.
- Stocked linen closets with daily necessities.
- Successfully executed tasks in a timely manner and ensured all rooms were completed by end of shift.
Education
Bachelors in Science Degree - Criminal Justice
New England Institute of Technology
East Greenwich, RI09.2017
Associate in Science Degree - Criminal Justice
New England Institute of Technology
East Greenwich, RI03.2015
Skills
Leadership abilities
Report writing skills
Microsoft Office
Microsoft Word
PowerPoint
Excel
Outlook
Administrative paperwork
Hazardous materials management
Compliance regulation knowledge
Effective communication
Attention to detail
Problem solving
Time management
Customer service
Volunteer Experience
- Civil Air Patrol (CAP)
- Charlestown Police Explorers
- Bradford Fire Department/ Charlestown Richmond Fire Department
- RI Food Bank
References
- Chavelle Martinez, 401-297-1944, 218 Partition Street, Warwick, RI, 02888
- Scott Farrell, 508-558-2328
Internship
Warwick Police Department, Warwick, RI, Student Intern, 01/14 - 03/14, Filing paperwork, Assisting with police explorer meetings, Overseeing dispatching operations
Certification
Emt B
Timeline
Firefighter/ EMT B
General Dynamics Electric Boat
03.2018 - Current
Firefighter/ Dispatcher
RI Air National Guard
03.2016 - 03.2019
Security Officer/ Dispatcher
APG Security
11.2014 - 03.2018
Event Security
Green Mountain Concert Services
01.2014 - 01.2015
Housekeeper
Weekapaug Inn
01.2012 - 01.2014
Bachelors in Science Degree - Criminal Justice
New England Institute of Technology
Associate in Science Degree - Criminal Justice
New England Institute of Technology