Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassandra La Luz

Olympia,WA

Summary

Proven track record of enhancing team productivity and customer satisfaction at PepsiCo through effective problem-solving and exceptional communication skills. Demonstrated ability to streamline processes, leading to increased efficiency and reduced costs. Skilled in organizational tasks and fostering positive team collaboration, consistently achieving and surpassing goals with a results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Full Service

L&E Bottling
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Lead Merchandiser

Northwest Beverages
12.2019 - 06.2021
  • Streamlined workflow by organizing and delegating tasks among team members.
  • Negotiated favorable terms with suppliers, reducing costs without compromising quality or service levels.
  • Implemented loss prevention measures to minimize shrinkage and protect store assets.
  • Managed inventory levels to optimize stock availability for customer satisfaction.
  • Developed training programs to enhance the skills of new and existing team members.
  • Collaborated with marketing teams to create targeted promotions for specific customer demographics.
  • Maintained open communication channels within the team, fostering a positive work culture that encouraged innovation and collaboration.
  • Established strong relationships with store management, promoting collaboration on merchandising initiatives.
  • Improved in-store visibility of products by designing attractive promotional materials and signage.
  • Enhanced team productivity by implementing efficient merchandising strategies and processes.

Bakery Production Worker

Walmart
03.2018 - 12.2019
  • Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
  • Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
  • Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
  • Completed inspections of bakery products, checking for quality and conformity.
  • Reduced food waste through careful monitoring of ingredient usage and inventory management.
  • Shut down equipment at end of shift for line going down.
  • Upheld stringent cleanliness standards by thoroughly sanitizing all work surfaces, utensils, and equipment after each use.
  • Performed preventive maintenance on equipment by cleaning and clearing of debris and materials.

Merchandiser

PepsiCo
01.2017 - 03.2018
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

Education

High School Diploma -

Woodside High
Newport News, VA
06.2012

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Timeline

Full Service

L&E Bottling
06.2021 - Current

Team Lead Merchandiser

Northwest Beverages
12.2019 - 06.2021

Bakery Production Worker

Walmart
03.2018 - 12.2019

Merchandiser

PepsiCo
01.2017 - 03.2018

High School Diploma -

Woodside High

Similar Profiles

CREATE PROFILE
Kassandra La Luz