Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Lizarraga

Glendale,AZ

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through five + years of performance. Skilled in customer care, managing budgets and updating tracking spreadsheets. Flexible and adaptable to meet the needs of the position. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

9
9
years of professional experience

Work History

School Secretary

Global Academy Of Phoenix
06.2019 - Current
  • Supported budget management processes by tracking expenses, identifying cost-saving measures, and assisting with annual reporting requirements.
  • Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
  • Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
  • Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
  • Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
  • Completed data entry tasks with accuracy and efficiency.

Pre-school Teacher

Tutor Time Learning Center
03.2017 - 04.2019
  • Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.

Credit Card Customer Service Representative

Bank Of America
01.2015 - 10.2016
  • Enhanced customer satisfaction by efficiently addressing and resolving credit card issues.
  • Maintained up-to-date knowledge of credit card products, services, and policies to provide accurate information to customers.
  • Improved customer loyalty with exceptional service, leading to an increase in account retention rates.

Education

High School Diploma -

North High School
Phoenix, AZ

Skills

  • Budget Development
  • Resource Allocation
  • Interpersonal Skills
  • Time Management
  • Problem Solving
  • Adaptability
  • Expense Tracking
  • Staff Management
  • Expectation Setting
  • Report Generation
  • Team Building and Leadership

Languages

Spanish
Native or Bilingual

Timeline

School Secretary

Global Academy Of Phoenix
06.2019 - Current

Pre-school Teacher

Tutor Time Learning Center
03.2017 - 04.2019

Credit Card Customer Service Representative

Bank Of America
01.2015 - 10.2016

High School Diploma -

North High School

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Kassandra Lizarraga