Kassandra Medina
Chicago,IL
Summary
Experienced HR assistant seeking an HR role that allows for continued education and advancement. Eager to work at an organization with consistently high employee satisfaction ratings. Hoping to apply skills to continually advance policies and improve communication between employees and management.
Overview
11
11
years of professional experience
Work History
Office Manager
Euro Collision of Skokie
2013.05 - Current
- Provides administrative support to staff
- Health Insurance Benefits, Discipline Issues, OSHA Standards, Labor Policies and Laws, Employee Record Systems, Employee Orientation
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Developed communication materials to effectively convey information about health benefits programs to employees at all levels of the organization.
Cashier
Food for Thought
2010 - 2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
B.A. in Professional Studies - Business Administration
Depaul University
Chicago, IL03.2024
Skills
- Self-starter and problem solver
- Excellent multi-tasking ability
- Organizational Skills
- Great customer service background
- Experience with Microsoft Office applications
- Benefits Administration
Timeline
Office Manager
Euro Collision of Skokie
2013.05 - Current
Cashier
Food for Thought
2010 - 2013
B.A. in Professional Studies - Business Administration
Depaul University
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