Kassandra Ottinger
Ocala,FL
Summary
Accomplished Healthcare professional with proven expertise in patient care, laboratory specimen collection, and phlebotomy, honed at Quick Care Medical Services and the Urology Institute. Skilled in HIPAA compliance and direct patient care, consistently enhancing patient satisfaction and clinic efficiency. Demonstrates exceptional clinical documentation abilities and a commitment to maintaining high standards of care. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Urology Institute
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as medical history, allergies, medications currently taking, family history.
- Obtained vital signs such as manual blood pressure, height, weight, O2 stats, heart rate and temperature.
- Prepped and prepared patients for procedures such as prostate biopsies and cystoscopies.
- Changed patients foley catheters and SP tube catheters.
- Performed I&O catheterizations for sterile urine specimen collection.
- Prepped patients and assisted physicians with bladder botox
- Prepared lab specimens for diagnostic evaluation.
- Phlebotomy
Medical Assistant
Quick Care Medical Services
03.2021 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Arts - Nursing
Rasmussen College
Ocala, FL12.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Wound care
- Immunization Administration
- Medical Procedures
- Phlebotomy
- Procedure Assistance
- Laboratory Specimen Collection
Timeline
Medical Assistant
Urology Institute
10.2023 - Current
Medical Assistant
Quick Care Medical Services
03.2021 - 10.2023
Associate of Arts - Nursing
Rasmussen College
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