Kassandra Robinson
Jasper
Summary
Detail-oriented healthcare administrative professional with proven experience in fast-paced environments. Strong communication, organization, and multitasking skills enhance support for clinical teams. Recognized for professionalism, accuracy, and discretion in delivering quality patient care.
Overview
14
14
years of professional experience
Work History
Transportation Driver
Encompass Health Rehabilitation Hospital
Birmingham
01.2024 - Current
- Conducted thorough vehicle maintenance checks to ensure operational readiness and safety compliance.
- Facilitated the safe transport of patients to and from hospitals.
- Assisted in developing best practices for patient transport to improve overall efficiency.
- Supported customer interaction by addressing inquiries and providing assistance during transport.
- Maintained a clean and organized vehicle environment to promote patient comfort and safety.
- Trained new drivers on safety protocols and company procedures.
Office Administrative Assistant
Dewey Pest Control
Salida
01.2020 - 12.2023
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Provided top-notch customer service by addressing inquiries and resolving issues promptly.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Maintained organized filing systems for both electronic and paper documents to improve retrieval efficiency.
- Conducted research on pest control products and services to support marketing efforts.
- Trained and mentored new administrative staff, fostering a supportive work environment.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Accounts Receivable
Warehouse Worker
Amazon
Tracy
08.2019 - 01.2020
- Executed efficient order picking and packing processes to ensure timely dispatch of products.
- Inspected incoming shipments for quality assurance and accuracy before storage.
- Maintained cleanliness of work areas, contributing to a safe and organized warehouse environment.
- Operated scanners, computers, and other equipment to track orders.
- Lifted items weighing up to 30 to 50 pounds into boxes for shipment.
- Exceeded the quota rate daily.
Administrative Assistant
Optimum Inspection & Consulting
Modesto
05.2017 - 07.2019
- Correspond with clients via telephone and email in a professional and friendly manner.
- Scheduling of appointments while maintaining an updated job calendar.
- Preparing rooms for upcoming training sessions and meetings.
- Prepared, submitted invoices, and filed receipts for record keeping.
- Data entry, clerical support. Simple record management procedures.
- Currier servicing. Drop-offs and pick-ups for materials and equipment in company vehicles while maintaining safe work and vehicle operation practices.
Warehouse Worker
Amazon
Tracy
01.2016 - 03.2017
- Executed efficient order picking and packing processes to ensure timely dispatch of products.
- Inspected incoming shipments for quality assurance and accuracy before storage.
- Maintained cleanliness of work areas, contributing to a safe and organized warehouse environment.
- Operated scanners, computers, and other equipment to track orders.
- Lifted items weighing up to 30 to 50 pounds into boxes for shipment.
- Exceeded the quota rate daily.
Customer Service Representative
Target
Riverbank
08.2011 - 10.2015
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Fred C Beyer High School
Modesto, CA01-2010
Associate of Science - Nursing
Bevill State Community College
Jasper, ALSkills
- Professional phone and in-person communication
- Data entry and record management
- Multitasking in fast-paced environments
- Attention to detail and confidentiality
- Time management and organization
- Scanning, faxing, and filing
Timeline
Transportation Driver
Encompass Health Rehabilitation Hospital
01.2024 - Current
Office Administrative Assistant
Dewey Pest Control
01.2020 - 12.2023
Warehouse Worker
Amazon
08.2019 - 01.2020
Administrative Assistant
Optimum Inspection & Consulting
05.2017 - 07.2019
Warehouse Worker
Amazon
01.2016 - 03.2017
Customer Service Representative
Target
08.2011 - 10.2015
High School Diploma -
Fred C Beyer High School
Associate of Science - Nursing
Bevill State Community College