Kassandra Rodgers
Cochranton,Pa
Summary
To work in a positive environment where I am able to utilize my assets and abilities, and enjoy my family more
Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Dr Jill Miller
09.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Home Health Aid
life nwpa
03.2019 - 09.2021
- I go out into the homes of the elderly and help them with daily activities and wellness
- Along with helping with collection of vitals for the clinic staff to be entered in to the clinic charts by the nurse
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Direct Support Professional
DSP-The Arc
11.2018 - 03.2019
- I help mentally and intellectually challenged adults reach their goals out in the community
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
Home Health Aid
Ekids
01.2017 - 11.2018
- I took care of a blind autistic child, as she attended school
- I seen to all her feeding, bathroom and mobility needs
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Home Health Aid
Mount Hope Homes
01.2014 - 09.2016
- Taking care of the elderly in their own homes or in our facility houses
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Followed nutritional plans to prepare optimal meals.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Groom
Dunns Stables
08.2012 - 05.2014
- Groom, stable hand, stall cleaner
- Led horses from stables to fields and back to maintain control of animals.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Improved horse health by implementing proper grooming techniques and daily care routines.
- Collaborated with veterinarians to administer treatments, vaccinations, and monitor ongoing medical conditions in horses.
- Optimized horses'' performance by maintaining their fitness through tailored exercise programs.
- Developed rapport with horses, using gentle handling techniques to create a trusting bond while working around them daily.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Tacked up horses to increase control over movements.
- Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.
Secretary
Tech Storm
05.2010 - 06.2011
- Managed office petty cash, handled all intake information for incoming computer repair needs, paid all outstanding bills for the business, answered all incoming calls, filed all paperwork, worked from home computer on all office needs
Kennel Tech
Conneaut Lake Vet Clinic
06.2009 - 02.2010
- Kennel person for Post-surgery animals, weekend kennel/med Person on rotation, entered all medical information such as dosages, follow up information into paper work and database
Dietary
Meadville Medical Center
03.2008 - 06.2009
- Food services department, delivering food and other nutritional needs to patients in the hospital
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
Education
High school -
Cochranton Jr-Sr high school
01.2001
Skills
- Able to work in a high traffic office
- Works well with others
- Loves people
- Willing to please
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Laboratory Specimen Collection
- Appointment Setting
- Maintaining confidentiality
- Compassionate caregiver
- Patient Flow Management
- Medical supply inventory
- Equipment Sterilization
- Trustworthy companion
- Patient Relations
- Adaptable
Leadership Experience
President, French Creek Mini Rex Club
References
- Tara Mcwilliams, Meadville OB/GYN, Friend of the family, and also past coworker, 814-490-5148
- Dr Jill Miller, Saegertown Pa , current boss 814-282-9127 or office phone 814-763-2010
- De vinn Thompson, Center for Family Services, Past coworker/boss, 814-795-7764
Communication Skills
President, French Creek Mini Rex Club, I run meetings, and also help organize and run our local show that we hold twice a year.
Timeline
Medical Assistant
Dr Jill Miller
09.2021 - Current
Home Health Aid
life nwpa
03.2019 - 09.2021
Direct Support Professional
DSP-The Arc
11.2018 - 03.2019
Home Health Aid
Ekids
01.2017 - 11.2018
Home Health Aid
Mount Hope Homes
01.2014 - 09.2016
Groom
Dunns Stables
08.2012 - 05.2014
Secretary
Tech Storm
05.2010 - 06.2011
Kennel Tech
Conneaut Lake Vet Clinic
06.2009 - 02.2010
Dietary
Meadville Medical Center
03.2008 - 06.2009
High school -
Cochranton Jr-Sr high school
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