Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Romero

Douglas,AZ

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Waitress

Pizza Hut
06.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

Medical Assistant - Health Aide

Cochise College
Douglas, AZ
05.2024

Skills

  • Guest Relations Management
  • Customer Service
  • Order Accuracy
  • Complaint Resolution

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Pizza Hut
06.2023 - Current

Medical Assistant - Health Aide

Cochise College
Kassandra Romero