Kassandra Trunk
Dahlonega,GA
Summary
Dedicated and empathetic student practical nurse with experience in direct patient care as a Certified Medical Assistant. Possesses critical thinking and problem-solving skills, and is adept at providing outstanding patient care with a comprehensive understanding of nursing principles and practices. Works well in a team, cultivating trust and rapport with other medical professionals and patients through excellent communication and interpersonal skills. Demonstrates ability to accurately access patient needs and implement patient care plans.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Practical Nurse
Chattahoochee Technical College
Marietta, GA
01.2024 - Current
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships
- Obtained patient vital signs, recorded medication reactions, reported health concerns or behavioral changes.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Assessed patient needs in response to medications.
- Administered injections, IVs, and medicine.
- Provided wound care
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Certified Clinical Medical Assistant
Georgia heart institute
Gainesville, GA
05.2021 - Current
- Engaged patients to obtain medical history, chief complaints and vital signs to prepare patients for examination.
- Prepped patients and skillfully performed Ekgs/Ecgs
- Documented Physician notes notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Incorporated outside records into charts and EHR.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administer tests in the Anticoagulation lab
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Front Service Clerk/Grocery Bagger
Publix
Cumming, GA
07.2020 - 05.2021
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
- Responded effectively to customer questions and inquiries and provided information regarding products to maintain high satisfaction levels.
- Utilized safety, health and sanitation processes throughout areas to promote safety and cleanliness.
- Provided excellent customer service including answering questions about products or services offered in the store.
Education
LPN Program - License Practical Nursing
Chattahoochee Technical College
Marietta, GA12-2024
Some College (No Degree) - Certified Clinical Medical Assistant
University of North Georgia
Dahlonega, GA04-2021
Dawson County High School
Dawsonville, GA05.2019
Skills
- Vital signs monitoring, documentation and specimen collection
- Treatment Room Preparation
- Check-In and Check-Out Procedures
- Completing Insurance Forms
- Updating Electronic Medical Records
- Cleaning and Sanitizing
- Coordinating Drug Refills
- Clear Communication
- Medication Administration
- Procedure Assistance
- Appointment Scheduling
- Willingness to Learn
- Flexibility and Adaptability
- Relationship Building
- Medical Terminology
- CPR Certification
- Empathy and Compassionate Care
- Calm Under Stress
- Patient Care Quality
- Biohazard Disposal
- Room Cleaning Prep and Restocking
- Anti-Coagulation Lab experience
- Observation and Physician Notes Documentation
Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
Student Practical Nurse
Chattahoochee Technical College
01.2024 - Current
Certified Clinical Medical Assistant
Georgia heart institute
05.2021 - Current
Front Service Clerk/Grocery Bagger
Publix
07.2020 - 05.2021
LPN Program - License Practical Nursing
Chattahoochee Technical College
Some College (No Degree) - Certified Clinical Medical Assistant
University of North Georgia
Dawson County High School
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