Kassandra Valenzuela
San Diego
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Family Health Centers of San Diego
San Diego, CA
02.2021 - 02.2026
- Assisted in patient intake, ensuring accurate collection of medical histories and vital signs.
- Supported healthcare providers with clinical procedures, enhancing patient care quality and efficiency.
- Coordinated scheduling for patient appointments, optimizing clinic flow and reducing wait times.
- Managed electronic health records system, maintaining data integrity and confidentiality compliance.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Medical Assistant
Sweetwater Medical Institute
National City, CA
10.2019 - 01.2021
- Assisted in taking patient vital signs and performing EKGs. Supported medication refills and appointment scheduling. Aided in setting up 24-hour Holter monitors and MCOT. Administered flu injections and completed dictations.
- Educated patients on treatment plans and medication usage, improving adherence to healthcare protocols.
- Trained new staff on office procedures and best practices, fostering a collaborative work environment.
Sales Associate
The Children’s Place
National City, CA
07.2016 - 10.2019
- Provided exceptional customer service to enhance customer satisfaction. Processed cash and credit transactions efficiently through company POS systems. Assisted in stocking and organizing merchandise to maintain store appearance.
- Delivered exceptional customer service, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization on sales floor.
Education
Associate of Science - Nursing
Grossmont College
El Cajon, CA11-2029
Medical Assistant Certificate - Medicine
Pima Medical Institute
Chula Vista, CA10-2019
Diploma - undefined
Charter School of San Diego
San Diego, CA06-2015
Skills
- CPR Certified
- Filing
- Data Entry
- ICD 10/ CPT coding
- Referrals
- Microsoft Office
- Pt Education
- HIPAA compliance
- Dictations
- Injections
- Charting
- Customer Service
- Medical Terminology
- Vital Signs
- EKG
- OSHA Guidelines
- Autoclave
- Housekeeping
- Positioning/Draping
- Insurance Verification
- Bookkeeping
- Telephone Etiquette
- Pt Registration
- Height and Weight
- Sterile Technique
- Physician Assistant
- Venipuncture
- EMR
- Patient scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Family Health Centers of San Diego
02.2021 - 02.2026
Medical Assistant
Sweetwater Medical Institute
10.2019 - 01.2021
Sales Associate
The Children’s Place
07.2016 - 10.2019
Diploma - undefined
Charter School of San Diego
Associate of Science - Nursing
Grossmont College
Medical Assistant Certificate - Medicine
Pima Medical Institute