Kassandra Villa
Greeley,CO
Summary
Dynamic professional with experience in customer service and childcare. Known for effective communication, time management, and adaptability. Ready to leverage skills to create positive environments and deliver outstanding service.
Overview
3
3
years of professional experience
Work History
Server Assistant
The Grainhouse
Windsor, Colorado
05.2026 - Current
- Delivered food and beverages promptly to tables, enhancing service efficiency.
- Maintained cleanliness of dining area, creating a welcoming atmosphere for guests.
- Collaborated with kitchen staff to expedite order preparation and improve workflow.
- Supported inventory management by restocking supplies during shifts to ensure availability.
- Followed health and safety guidelines while handling food and beverages.
- Engaged with customers to address inquiries and enhance their dining experience.
- Communicated effectively with team members to ensure smooth service operations.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Live-Out Nanny
Chelsea Harold
Severance, Colorado
04.2026 - Current
- Supervised children's daily activities and ensured safety during playtime.
- Prepared nutritious meals and snacks according to dietary preferences.
- Organized educational games and activities to promote learning and development.
- Assisted with homework and provided guidance on school projects.
- Maintained a clean and tidy environment in play areas and common spaces.
- Implemented daily schedules to provide structure and routine for children.
- Fostered positive relationships with children, promoting emotional well-being and trust.
- Performed light housekeeping duties related to childcare, such as washing dishes used by the kids or tidying up after them.
- Planned engaging activities like arts and crafts projects, outdoor games.
- Maintained an orderly and clean environment for the children.
- Read stories to help foster language skills and imagination development.
- Instructed proper hygiene habits to promote healthy living among children.
- Prepared nutritious meals and snacks for the children.
- Ensured safety at all times while caring for multiple children simultaneously.
- Developed positive relationships with parents and guardians through open communication regarding their child's progress.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Maintained confidentiality and privacy of all family matters and information.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
Childcare Provider
City lights church
Greeley, Colorado
08.2025 - Current
- Supervised children during activities and ensured a safe environment.
- Organized educational games and crafts to promote developmental skills.
- Communicated with parents about children's progress and daily activities.
- Assisted in creating lesson plans aligned with church values and teachings.
- Managed snacks and meal times to maintain health and hygiene standards.
- Fostered positive relationships among children to encourage teamwork and social skills.
- Maintained cleanliness of play areas and equipment to ensure a safe space.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Encouraged positive interactions between children by providing supervision at all times.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted children in development of social, communication and problem-solving skills.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
Host
Hooters
Loveland, Colorado
02.2025 - 11.2025
- Greeted guests warmly and escorted them to their tables.
- Managed dining room flow to ensure timely seating and service.
- Maintained cleanliness of host area and waiting area for guests.
- Collaborated with servers to coordinate guest seating preferences.
- Assisted in training new hosts on company policies and procedures.
- Provided excellent customer service by addressing guest inquiries promptly.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Checked identification for guests who appeared under age 21.
- Built positive relationships with other front-of-house and kitchen staff.
Host
Kennys steakhouse
Greeley, Colorado
01.2024 - 10.2024
- Greeted guests warmly and escorted them to their tables.
- Managed dining room flow to ensure timely seating and service.
- Maintained cleanliness of host area and waiting area for guests.
- Answered phone calls and handled reservations efficiently.
- Collaborated with servers to coordinate guest seating preferences.
- Communicated wait times clearly to guests while managing expectations.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Resolved conflicts between customers when necessary.
- Performed light administrative duties such as filing documents and taking messages.
Education
High School Diploma -
D6 Online
Greeley, CO04-2026
Skills
- Adaptability and flexibility
- Effective customer upselling
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Communication skills
- Willing to learn
- Cleaning and sanitizing
- Positive guest interactions
- Positive and friendly attitude
Timeline
Server Assistant
The Grainhouse
05.2026 - Current
Live-Out Nanny
Chelsea Harold
04.2026 - Current
Childcare Provider
City lights church
08.2025 - Current
Host
Hooters
02.2025 - 11.2025
Host
Kennys steakhouse
01.2024 - 10.2024
High School Diploma -
D6 Online